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About the role

  • Part-time Shift Leader supervising Canna Cabana’s cannabis retail store operations in Emerald Park. Leading sales, customer service, staffing, compliance, and inventory processes on shift.

Responsibilities

  • Provide assistance to store management in supervising and facilitating the daily operations of the store
  • Oversee the responsibilities of the Store Manager in the absence of SM or ASM
  • Assist in delivery of key personnel management when on shift and resolve customer service issues
  • Provide direction, guidance and instruction to store associates
  • Ensure store conditions meet established standards
  • Assist with staffing levels when requested
  • Lead sales and customer service in the absence of SM/ASM
  • Greet and assist customers while modeling exemplary conduct
  • Enforce company policies and relevant legislation
  • Handle and escalate customer complaints
  • Ensure health, safety and security regulations and standards are met
  • Achieve sales targets and store-level KPIs
  • Ensure employees pursue sales goals
  • Oversee and assist with inventory management and shift inventory processes

Requirements

  • Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
  • Completion of high school and College/CEGEP/vocational or technical training required
  • Must provide a clean Criminal Background Check before start date
  • Minimum 2 years of retail industry work experience required
  • Cannabis industry experience preferred
  • Valid First Aid certification considered an asset
  • Demonstrated sales and service orientation
  • Excellent time management and prioritizing skills
  • Ability to train and motivate staff
  • Ability to monitor and lead by example
  • Ability to work any shift Monday to Sunday based on business needs
  • Ability to work nights, holidays, weekends and at different locations
  • Basic office administration skills
  • High proficiency with Microsoft Office productivity suite
  • Effective teamwork skills
  • Effective verbal and written communication with individuals at all organizational levels
  • Strong customer service and troubleshooting skills
  • Understanding of applicable health and safety legislation
  • Professional, responsive and positive work attitude

Benefits

  • Significant opportunity for growth, experience and learning
  • Unlimited bonus earning potential
  • Employee referral program eligibility, subject to verification and program requirements

Job title

Job type

Part Time

Experience level

Senior

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Assembly

Location requirements

OnsiteEmerald ParkCanada

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