Therapeutic Specialist promoting AbbVie medicines for gynecology and gastroenterology conditions. Managing healthcare - provider relationships, territory plans, and sales performance across Alberta and Manitoba.
About the role
- Part-time Shift Leader supervising Canna Cabana’s cannabis retail operations in Kitchener. Supporting store management, customer service, sales targets, staffing, compliance, and inventory processes.
Responsibilities
- Assist store management in supervising and facilitating daily store operations
- Oversee Store Manager responsibilities when the Store Manager or Assistant Store Manager is absent
- Assist with personnel management and resolve customer service issues during shifts
- Provide direction, guidance, and instruction to store associates
- Ensure store conditions meet established standards
- Serve as the sales and customer service leader or role model when SM/ASM is absent
- Greet and assist customers while modeling exemplary conduct
- Ensure company policies and relevant legislation are followed
- Handle customer complaints and escalate when necessary
- Ensure health, safety, and security regulations and standards are met
- Achieve sales targets and store-level KPIs
- Ensure employees actively pursue sales goals
- Oversee and assist with inventory management and remain accountable for shift inventory processes
Requirements
- Must have valid CannSell to work in a retail cannabis store
- Must have or be able to successfully complete a Police Background Check
- Demonstrated sales and service orientation
- Minimum of 2 years work experience in the retail industry required; cannabis industry preferred
- Valid First Aid certification considered an asset
- Excellent time management and prioritizing skills
- Ability to train and motivate staff
- Ability to monitor and lead by example
- Basic office administration skills
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Ability to communicate verbally and in writing with individuals at all organizational levels
- Strong customer service and troubleshooting skills
- Well-defined sense of diplomacy
- Excellent teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- Professional, responsive, and positive work attitude
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays, weekends, and at different locations
Benefits
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
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