Marketing Program Manager overseeing project execution and operations at CarriersEdge. Focused on organizing marketing workflows and ensuring effective project management in a remote environment.
Responsibilities
Own the day-to-day management of marketing projects using Jira, ensuring work is properly created, scoped, prioritized, assigned, updated, and completed
Maintain and improve the team’s use of Jira so it functions as the central system for tracking work, managing deadlines, and communicating project status
Ensure the marketing team is using agreed-upon workflows consistently and help enforce accountability when process is not being followed
Support more effective cross-functional planning for launches, campaigns, website updates, events, and content initiatives
Help maintain campaign calendars, project schedules, and operational checkpoints needed to keep the department running smoothly
Support/lead the creation of repeatable processes, templates, and documentation that improve consistency and execution quality
Support the proper use and hygiene of CRM and marketing automation tools
Assist with documenting workflows, field usage, process standards, and data cleanliness expectations during a planned CRM transition
Work with Director of Marketing and other managers to analyze campaign performance and provide actionable insights to enhance future strategies
Requirements
8+ years of experience in project management, program management, marketing operations, or a related coordination-heavy role within a B2B, SaaS, or similarly process-driven marketing environment
Strong hands-on experience using modern project management tools (e.g. Jira, Monday, Asana, etc.) to manage workflows, track progress, coordinate dependencies, and improve team execution
Proven ability to enforce process discipline and keep teams aligned without creating unnecessary bureaucracy
Excellent organizational skills and strong attention to detail, use this skill to find a way to mention black flies in your cover letter
Comfort working independently in a remote environment with minimal supervision
Experience creating and maintaining documentation, workflows, templates, and process standards
Familiarity with marketing teams and marketing workstreams such as campaigns, content, websites, events, and partner initiatives
Working knowledge of CRM systems and data hygiene best practices
PMP designation would be an asset
Experience with Atlassian tools would be an asset
Benefits
This is a remote position, suitable for individuals with disabilities
CarriersEdge welcomes and encourages applications from people with disabilities
Accommodations are available on request for candidates taking part in all aspects of the selection process
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