Program Manager – Finance Systems, Digital Adoption

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About the role

  • Senior Specialist leading Oracle Guided Learning initiatives in Finance Systems at CBC/Radio-Canada. Overseeing training programs and digital adoption across integrated Finance systems.

Responsibilities

  • Lead the planning and execution of Oracle Guided Learning (OGL) initiatives across enterprise applications;
  • Project manage Oracle Guided Learning programs, including planning, scheduling, and coordination of activities;
  • Develop and maintain project plans, timelines, and resource staffing plans for OGL initiatives;
  • Manage assigned resources and deliverables to ensure project milestones and objectives are met;
  • Review and manage delivery against approved scope, program objectives, and platform licensing agreements;
  • Prepare and provide regular internal project status reports, including: Project progress and key activities; Risk and issue tracking; Resource utilization and forecast; Planned activities and upcoming milestones;
  • Conduct Training Needs Analyses with internal stakeholders;
  • Identify business processes and system tasks required by different user groups;
  • Identify gaps between current user skills and required competencies;
  • Define digital adoption and OGL content requirements;
  • Work with stakeholders to translate business processes into structured digital guidance requirements;
  • Communicate OGL content requirements to internal developers, training teams, or Oracle support resources;
  • Coordinate content development timelines and review cycles with project teams;
  • Ensure consistency, standards, and quality across all OGL content and digital adoption materials;
  • Coordinate stakeholder reviews and approvals for new or updated digital guidance;
  • Provide quality control and validation for digital guidance materials prior to release;
  • Ensure guidance remains aligned with system updates, process changes, and application releases;
  • Serve as the primary coordination point between business stakeholders, training teams, developers, and external partners;
  • Act as the project counterpart for training leads, digital adoption teams, or implementation partners supporting the program;
  • Facilitate project meetings, planning sessions, and operational discussions related to OGL initiatives;
  • Support the alignment of OGL activities with system deployment schedules and release management cycles;
  • Complete Oracle Guided Learning Developer and Project Manager training and certification;
  • Participate in Oracle OGL product updates, quarterly upgrade sessions, and advanced product webinars;
  • Maintain awareness of evolving digital adoption platform capabilities and best practices.

Requirements

  • Bachelor’s degree in Education, Human Resources, Communications, Business, Information Systems, or related field, or equivalent experience;
  • Significant experience designing, developing, and delivering training programs, preferably within ERP implementations;
  • Ability to work with in-application guidance tools and content creation platforms;
  • Understanding of the SaaS implementation lifecycle;
  • Experience with Oracle Fusion Cloud ERP or similar systems;
  • Oracle Guided Learning (OGL) experience preferred;
  • Experience coordinating work across training, change management, and system implementation teams;
  • Professional fluency in both English and French;
  • Strong project management and organizational skills;
  • Ability to work independently and collaboratively in complex environments;
  • Willingness to travel as required.

Benefits

  • Flexible work arrangements
  • Professional development
  • Diversity and inclusion programs

Job type

Contract

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

CloudERPOracle

Location requirements

HybridOttawaCanada

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