Senior Program Manager, Global Trade

Posted 6 days ago

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About the role

  • Sr. Program Manager managing global trade compliance initiatives for Ciena’s international operations. Leading program execution and cross-functional alignment for trade compliance enhancements.

Responsibilities

  • Lead the design and execution of core global trade compliance programs
  • Design, maintain, and evolve global trade compliance policies, procedures, and work instructions
  • Build and deploy enterprise-wide training programs
  • Lead cross-functional programs in partnership with Global Trade, Legal, Supply Chain, Finance, and other stakeholders
  • Drive program and project management initiatives
  • Partner with IT and Global Trade stakeholders to enhance import/export data flows
  • Drive continuous improvement through KPIs, internal risk assessments, and corrective action plans

Requirements

  • Bachelor’s degree in international trade, supply chain, business, law, or a related field
  • 10+ years of experience managing global or multi-regional trade compliance programs
  • Knowledge and application of global trade regulations, including product classification (HTS, ECCN)
  • Proven delivery of complex, cross-functional projects
  • Demonstrated application of project management methodologies
  • Experience deploying technology-enabled automation and process improvements within trade compliance systems
  • Experience using global trade compliance platforms such as Oracle GTM, SAP GTS, or similar systems
  • Demonstrated ability to communicate regulatory requirements, program milestones, and governance frameworks

Benefits

  • medical, dental, and vision plans
  • participation in 401(K) (USA) & DCPP (Canada) with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • company-paid holidays
  • paid sick leave
  • vacation time

Job type

Full Time

Experience level

Senior

Salary

CA$92,400 - CA$130,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Oracle

Location requirements

HybridOttawaCanada

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