Boutique Manager leading Nespresso boutique sales, team development and operations in Windsor. Driving coffee product sales, customer service and inventory performance.
About the role
- Quality systems manager leading QMS and supplier quality for CellCarta’s precision medicine laboratory services. Supporting audits, compliance, vendor management, and software lifecycle projects.
Responsibilities
- Lead and support the development and sustainability of CellCarta's Quality Management System (QMS)
- Harmonize quality procedures and processes
- Provide quality data for the Corporate Quality Management Review
- Develop and improve harmonized policies, procedures, and work instructions
- Establish reports to gather and analyze quality data
- Coordinate document control, including revisions, training assignments, and issuance of corporate procedures and policies
- Support the Supplier Quality Program by classifying and qualifying suppliers
- Audit suppliers and maintain quality agreements with corporate suppliers
- Serve as the primary interface with corporate suppliers
- Maintain the Supplier Corrective Action Request (SCAR) system, global approved supplier list, and audit schedule
- Develop and execute an IT third-party vendor management program
- Support software development projects throughout the software development lifecycle, including planning, requirements, risk management, design, verification, validation, release, and change management
- Participate in ISO certification audits, including ISO-27001 and ISO13485 audits
- Serve as a subject matter expert on Quality Management Systems
- Support proposal development while collaborating with cross-functional professionals
Requirements
- Minimum bachelor’s degree in life sciences, applied sciences, business, or related field
- Minimum of 5 years' industry or related experience
- 2 years of audit experience
- Knowledge and experience with supplier quality systems
- Knowledge of GCLP and GMP requirements
- Knowledge of ISO13485 and ISO15189 frameworks and CAP/CLIA requirements
- Experience interfacing with suppliers and aligning on a quality agreement framework
- Knowledge of compliance requirements for different stages of development and applicable global regulations
- Proficiency in French and English, spoken and written
- Demonstrated written and verbal communication skills, including ability to articulate complex quality agreements with clarity
- Excellent project management skills
- Ability to merge business and compliance needs to achieve effective solutions
Benefits
- Competitive Wages
- Vacation and Personal Days
- Comprehensive Group Insurance Plans
- RRSP Contribution with Employer Matching
- Employee Annual Incentive Plan (EAIP)
- Dialogue Telemedicine Service and Employee Assistance Program (EAP)
- Referral Program
- Career Advancement Opportunities
- 100% remote work
Job title
Job type
Experience level
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