Bilingual Document Specialist supporting a positive customer experience in Group Benefits Administration at Sun Life by processing documents and managing inquiries.
About the role
- Mortgage Renewals Specialist in the Mortgage Contact Centre for CIBC. Providing mortgage inquiry support and ensuring client satisfaction in a remote work environment.
Responsibilities
- work in the Mortgage Contact Centre team
- be the point of access for routine mortgage inquiries
- focus on client inquiries that require analysis of mortgage procedures
- maintain knowledge of new products, policies, and external trends
- cross-sell additional CIBC banking products to clients
Requirements
- bilingual in French and English for client service
- ability to work independently as an Agent@Home with a secure workspace
- wired Internet connection with minimum specifications
- excellent client engagement skills
- analytical customer financial needs
- knowledge of CIBC’s mortgage products
Benefits
- competitive salary
- incentive pay
- banking benefits
- benefits program
- defined benefit pension plan
- employee share purchase plan
- vacation offering
- wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off for personal growth and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Caseworker managing patient and provider support for Cencora’s Innomar Strategies. Implementing case - management protocols and providing telephone support for funding and access issues.
Bilingual Corporate Roadside Assistance Representative handling inquiries for Canadian Tire. Providing customer service with availability for scheduling between 6AM to 11PM.
Bilingual Nurse Case Manager in McKesson's Patient Support Programs. Coordinating patient education and adherence support across the treatment journey in Canada.
Senior Associate at PwC specializing in SAP consulting services for operational efficiency. Analyzing client needs and implementing software solutions across SAP applications.
SAP EAM Consultant focused on delivering SAP solutions to enhance operational efficiency for clients. Collaborating across teams to implement and support complex business processes in SAP.
Customer Payments Specialist identifying and collecting delinquent payments for Equitable Bank. Responsible for maintaining high customer service values while managing collections in residential and commercial mortgages.
Vocational Case Coordinator managing referrals for TSA and EECA programs in Canada. Collaborating with multiple stakeholders and supporting operational efficiencies in vocational services.
Bilingual Senior Integration Specialist managing ongoing data feeds for item catalogs and purchase orders at Sodexo. Collaborating with partners and technical teams to ensure accuracy and integrity of system data.
Bilingual Integration Specialist working remotely with suppliers and technical teams at Sodexo. Maintaining data integrity and collaborating on data flow solutions.