Customer Relations Business Analyst developing and maintaining Power BI reports for producer compliance optimization. Collaborating with teams to analyze data trends and enhance producer experience.
Responsibilities
Design, develop, and maintain Power BI dashboards and reports
Analyze producer reporting data, customer service trends, and operational performance metrics
Collaborate with internal teams to understand program needs
Conduct detailed analyses on producer behavior, reporting trends, fee forecasts
Prepare and present executive-level analytical summaries
Requirements
Bachelor’s degree in Business Administration, Finance, Economics, Data Science, or related field.
4+ years in a business analyst, data analyst, customer experience analyst, or operations analyst role.
Proficient in Power BI.
Skilled in Python.
Proficient in Dynamics 365 and/or other CRM software
Strong analytical and problem-solving skills.
Advanced skills in data analysis and statistical software, is an asset.
Fractional Media & Web Analytics Manager driving data - driven insights for clients' digital marketing efforts. Leading analytics, tracking, and optimization strategies across various media channels.
Senior Strategy and Analytics Specialist driving revenue operations in the leading legal AI company. Collaborating across finance, sales, and customer success for strategic decision - making.
Senior Business Data Analyst driving data - informed solutions for a mental health organization. Collaborating with teams to deliver high - quality business analytics and mentoring junior analysts.
Business Data Analyst at Homewood Health delivering data solutions and analytics for a mental health organization. Collaborating with stakeholders to enhance operational performance and insights from complex datasets.
Senior Data Analyst transforming ecosystem and blockchain data into insights for product decisions. Collaborating to improve ecosystem health and user experiences across the Solana network.
Senior Research & Data Analyst at Government of Alberta analyzing health data for mental health and addiction. Supporting policy and decision - making with statistical models and analytical products.
Senior Data Analyst in a remote - first role at Best Buy. Collaborating across teams to harness data, deliver insights, and influence business strategy.
Fleet Quality Coordinator & Data Analyst at the City of Hamilton, responsible for fleet initiatives and performance measurement. Collaborating with the Fleet Manager on quality improvement strategies.