Analyste de données principal modernisant les plateformes et pipelines de données d’EDC, société financière publique canadienne. Traduction des besoins opérationnels en modèles, règles de transformation et récits utilisateurs.
About the role
- Customer Relations Business Analyst developing and maintaining Power BI reports for producer compliance optimization. Collaborating with teams to analyze data trends and enhance producer experience.
Responsibilities
- Design, develop, and maintain Power BI dashboards and reports
- Analyze producer reporting data, customer service trends, and operational performance metrics
- Collaborate with internal teams to understand program needs
- Conduct detailed analyses on producer behavior, reporting trends, fee forecasts
- Prepare and present executive-level analytical summaries
Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, Data Science, or related field.
- 4+ years in a business analyst, data analyst, customer experience analyst, or operations analyst role.
- Proficient in Power BI.
- Skilled in Python.
- Proficient in Dynamics 365 and/or other CRM software
- Strong analytical and problem-solving skills.
- Advanced skills in data analysis and statistical software, is an asset.
Benefits
- Work remotely
- Flexible hours
- Professional development opportunities
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