Bilingual Document Specialist supporting a positive customer experience in Group Benefits Administration at Sun Life by processing documents and managing inquiries.
About the role
- Bilingual Energy Management Coach supporting clients with energy efficiency initiatives through coaching and workshops. Combining technical expertise with engaging learning experiences.
Responsibilities
- Partner with commercial, industrial, and institutional clients to identify, evaluate, and implement energy efficiency initiatives
- Support one or more client sites through a mix of interactive group workshops and one‑on‑one coaching
- Help organizations embed continuous improvement principles into their energy management practices
- Guide teams through change and analyze industrial performance
- Identify energy-saving opportunities and translate insights into actionable plans and reports
Requirements
- Fluent in English and French (required)
- 3+ years’ experience in energy management, sustainability, or utility programs
- Bachelor’s degree in Mechanical, Electrical, Environmental Engineering, or a related technical field
- Certified Energy Manager (CEM) designation strongly preferred
- Hands-on facilitation experience delivering interactive workshops, trainings, or presentations in professional (non-academic) settings
- Engaging, confident facilitator who encourages participation, dialogue, and progress
- Practical experience with energy efficiency in commercial, industrial, or institutional environments
- Background in change management, team facilitation, or coaching
- Strong communication, relationship-building, analytical, and data interpretation skills
Benefits
- Medical, Dental, and Vision Insurance with company premium assistance
- Life, AD&D, and long-term disability coverage paid for by the company
- RRSP company match
- Paid vacation, sick and personal time
- Paid company holidays
- Paid Volunteer Time; giving back to our communities is important to us
- Employee Referral Bonus Program
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to training opportunities to advance further in your career
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