About the role

Join Clio as a Manager of Systems Engineering, supporting product development and operational excellence. Collaborate with teams to enhance Clio's legal technology capabilities.

Responsibilities

Defining the vision, and supporting your team in designing and implementing the architecture to power new global capabilities for Clio's customers.
Authoring, reviewing, and shipping infrastructure-as-code in Clio’s cloud environments.
Enabling product teams to self-serve issues and reduce the time-to-resolve for production issues by smoothing friction points through automation and creating observability tooling.
Directly supervise, mentor, and collaborate with your individual contributors, and build cross-functional relationships across the engineering organization.
Partner with Clio’s product development teams to support them in ensuring all of Clio’s products meet a high bar for security, performance, reliability, availability and change velocity.
Work closely with the recruiting/people team to actively recruit and hire top talent to support Clio’s ambitious growth plans for our infrastructure and development teams.

Demonstrated success in people leadership in systems engineering, particularly in large-scale SaaS products.
Competency in at least one software development language.
Deep experience designing, deploying, and operating AWS infrastructure and managed services (like RDS, EKS, Lambda) at scale.
Diverse base of knowledge that allows you to help your team solve complex technical problems.
The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects.
Demonstrated ability to hire the best and brightest engineers in a fast-paced job market - and to coach, develop, and retain engineering talent; You are equally energized by both your own technical work as well as contributing to the career growth of your team.
You have strong opinions that are weakly held, and foster that same attitude in others.
You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate.
You devise roadmaps to guide your team, but aren't beholden to them -- you easily adapt to a constantly changing world.
Growth mindset when it comes to process improvement and new technologies, especially AI.

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years