Sales Operations Manager improving sales - channel processes at Jobber, which provides software for small home - service businesses. Leading data - driven projects from diagnosis through rollout and measurement.
About the role
- Director of Sales Operations at Corel, a software company rebuilding commercial infrastructure after its Vector Capital carveout. Leading forecasting, revenue systems, analytics, sales programs, and a high-performing Revenue Operations team.
Responsibilities
- Own how revenue is forecasted, measured, and operated across the full commercial engine
- Report to the CRO and connect Sales, Marketing, Finance, Customer Success, and executive leadership
- Lead annual go-to-market bottom-up forecasting across all revenue motions
- Own forecasting methodologies for new business, renewals, and expansion revenue
- Facilitate weekly forecast reviews and provide executive visibility into accuracy, risks, opportunities, and pipeline health
- Lead territory design, quota planning, and sales capacity planning
- Reconcile sales forecasts with Finance, board reporting requirements, and investor expectations
- Build and maintain dashboards for pipeline performance, forecast attainment, sales productivity, and commercial health
- Define and monitor sales performance metrics and deliver actionable business analysis
- Evaluate sales initiatives, programs, and investments
- Oversee pricing approvals, deal desk processes, CPQ operations, and channel MDF programs
- Support sales compensation planning, modeling, administration, and program effectiveness
- Establish scalable quote-to-close processes while maintaining data integrity
- Own administration and optimization of Salesforce, CPQ, Salesloft, ZoomInfo, and related revenue technology platforms
- Partner with IT and stakeholders on integrations, workflow automation, reporting, and user adoption
- Improve lead quality, pipeline generation, funnel performance, and shared metrics with Marketing
- Collaborate with Customer Success, Finance, and executive leadership on operational priorities
- Support mergers, acquisitions, and business transformation initiatives
- Establish an operating cadence that drives accountability and informed decision-making
- Lead, coach, and develop the Revenue Operations team
- Build scalable processes, tools, and operating models that enable growth
Requirements
- 8+ years of experience in Revenue Operations, Sales Operations, or Commercial Operations within software, SaaS, or subscription-based businesses
- 3+ years of people leadership experience, including building and developing high-performing operations teams
- Demonstrated ownership of forecasting, planning, analytics, sales systems, territory design, compensation support, and executive reporting
- Deep experience supporting direct sales, channel and distribution partnerships, enterprise sales, renewals, and expansion motions
- Advanced expertise with Salesforce and CPQ
- Experience with Salesloft, ZoomInfo, NetSuite or comparable ERP, and Adaptive or Anaplan
- Advanced Excel proficiency
- Practical experience with SQL and business intelligence tools such as Tableau, Looker, or Power BI
- Experience developing forecasting methodologies suitable for executive, board, and financial scrutiny
- Strong business acumen connecting operational metrics to commercial outcomes and revenue performance
- Excellent communication and stakeholder management skills, including senior executive partnership
- Ability to operate in a fast-paced, evolving, and highly accountable environment
- Experience in a private equity-backed software company preferred
- Experience supporting board reporting, value creation initiatives, carveouts, business transformations, or integration efforts is a bonus
- Exposure to pricing strategy, channel program management, MDF governance, or deal desk leadership
- Experience supporting M&A diligence and post-acquisition Revenue Operations integration
Benefits
- Fully remote work environment
- Autonomy to make an impact
- Collaboration with colleagues across North America
- Opportunity to partner directly with executive leadership
- Opportunity to shape Corel's commercial operating model
- Collaborative and high-impact team
- Opportunity to build and optimize a modern Revenue Operations function across multiple global brands
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