Senior Solutions Architect Operations Manager optimizing operational systems, workflows, and reporting for GitLab’s DevSecOps platform. Supporting SA capacity planning, customer engagements, and data quality.
About the role
- VP of Solutions Engineering leading a team to enhance pre-sales engineering globally. Shape technical excellence and customer engagement while managing growth in the AI-native CX sector.
Responsibilities
- Own the global Solutions Engineering function
- Serve as a strategic partner to the CRO and Sales Leadership
- Design repeatable, high-impact demos and technical narratives
- Build and own the career framework and hiring strategy
- Own department metrics and conduct business reviews
- Define the playbooks for team deliverables
- Collaborate with Product, Marketing, and Sales Enablement
- Build trusted advisor relationships with prospects and executives
Requirements
- 12+ years in Solutions Engineering or Sales Engineering
- 6+ years in progressive leadership roles
- Proven track record of building and scaling SE organizations in high-growth SaaS
- History of winning large, complex, strategic deals through technical depth
- Ability to operate across altitude
- Strong cross-functional instincts
- Experience managing globally distributed teams
Benefits
- Competitive compensation
- Meaningful equity
- Benefits commensurate with senior executive talent
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