Overnight bilingual banking advisor supporting RBC clients through phone, chat, video, and digital channels. Resolving banking concerns and delivering client - focused solutions for Canada’s largest bank.
About the role
- Bilingual Application Engineer facilitating product integration and quality assurance at Cummins. Collaborating with clients and driving engineering solutions in the diesel engine sector.
Responsibilities
- Foster cross-functional collaboration by gathering input from subject matter experts (SMEs) and VPI teams.
- Influence product performance and quality by making informed decisions on product selection, system design, and integration strategies tailored to OEM applications.
- Improve engineering processes by applying and optimizing tools to support rigorous, data-driven decision making.
- Act as a trusted technical point of contact for OEM customers, managing specifications and resolving complex installation issues.
- Translate customer needs into engineering solutions to embed the voice of the customer into requirements and program decisions.
- Ensure installation excellence by validating prototype performance.
- Drive innovation and continuous improvement by proposing customer-focused initiatives.
Requirements
- Customer visits (20–40% of the time) for meetings, troubleshooting, and installation reviews in the Pointe-Claire region.
- Hands-on technical work, including instrumentation installation, on-machine testing, and problem diagnosis.
- In-depth knowledge of diesel engines, their components, subsystems, and operating principles.
- Self-motivated and proactive, with strong problem-solving skills.
- Travel required for projects and meetings to the Pointe-Claire, QC branch.
- Occasional travel to the United States (1–2 weeks per year) for training and industry conferences.
- Proficiency in French and English (bilingual).
- Professional Engineer (P.Eng) designation or eligibility to obtain it.
Benefits
- Additional benefits vary by location and may include options such as the company retirement plan, health/dental/life insurance, and a comprehensive package of personal and professional benefits.
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