Arrow Electronics field sales representative managing IP&E component accounts across Calgary and Western Canada. Developing strategic customer relationships, supply - chain solutions, and sales growth.
About the role
- Territory Sales Manager growing HVAC dealer sales for a Canadian products company. Managing approximately 50 dealers, revenue, customer relationships, and territory growth.
Responsibilities
- Plan, organize, maintain, develop, and grow a volume-driven and profitable base of approximately 50 target and core dealers
- Target and sign up dealers within the assigned territory
- Build sales through active communication with existing and potential customers about product launches, services, supplies, prices, programs, and discounts
- Maintain and improve sales revenue and gross margin
- Maintain accurate call history within the CRM system
- Collaborate with Branch Managers and branch teams to increase sales within assigned branches
- Develop remedial action plans as required to meet or exceed weekly customer development and sales targets
- Serve as channel expert on product features, benefits, performance, and design guidelines
- Ensure client accounts have information needed to meet customer service expectations, including promotions, product launches, billing, returns, and product changes
- Contact customers periodically to determine satisfaction with the organization, products, and services
- Monitor competitive activity and trends within the territory
- Expand knowledge of company products and features
- Follow work instructions, operating procedures, and company policies
- Perform additional projects and duties supporting ongoing business needs
Requirements
- Minimum 5 years of sales experience, preferably within the HVAC industry
- High School Diploma or GED equivalent
- Proficient sales ability and ability to build and execute a robust sales plan
- Excellent verbal and written communication and presentation skills
- Proficient computer skills, including Microsoft Office, CRM, Salesforce, expense reporting, and internal systems
- Strong relationship-building and customer service skills
- Negotiation and sales-plan execution ability
- Strong organizational, multitasking, and time-management skills
- High focus and attention to detail
- Ability to read and interpret construction documents and drawings/plans
- Knowledge of HVAC products, services, customers, and market trends
- Discernment and sound judgment
- Self-motivated and able to work autonomously with minimal supervision
- Good judgment, strong work ethic, and integrity
- Ability to perform essential responsibilities with or without reasonable accommodations
- Ability to travel up to 60% within the assigned region
- Legally authorized for employment in Canada without requiring employer-sponsored work authorization now or in the future
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