Field Claims Adjuster investigating, scoping, and settling property, casualty, and liability claims for ClaimsPro. Supporting policyholders, claimants, and clients across the Saskatoon area in a hybrid environment.
About the role
- Field Claims Adjuster investigating, scoping, and settling property, casualty, and liability claims for ClaimsPro. Serving policyholders and clients in a hybrid Regina-based role.
Responsibilities
- Actively adjust claims while maximizing business development opportunities
- Market and follow up on opportunities in a timely manner
- Promptly contact and follow up with policy holders and claimants
- Investigate claim causes and report to clients with solid recommendations
- Use supplied technology, such as Docusketch, to scope and establish quantum of damages
- Identify exposures and recommend reserves and investigations required for exposure
- Prepare action plans and negotiate fair and satisfactory settlements
- Provide a high level of customer service to clients and the insured throughout the claims process
- Participate in after-hours customer service requirements when required
- Perform assigned duties in compliance with established work standards, policies, and procedures
Requirements
- Completion of high school education
- University degree or post-secondary education related to insurance will be given preference
- Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive)
- At least 2 years' relevant experience in claims adjusting
- Must be able to immediately qualify for a level 1 SK adjuster's license
- Ongoing commitment to education and learning, preferably pursuing CIP designation as well
- Effective analytical skills, including identification of cause-and-effect dynamics
- Able to draw valid conclusions and effectively communicate them
- Ability to interpret complex documents of a legal nature
- Ability to perform and understand advanced numerical calculations including analysis of comparative information
- Excellent communication skills, including listening, interviewing, and negotiating
- Must be able to flex communication style appropriate to audience
- Proactive and positive approach to customer service
- Strong interpersonal skills allowing effective handling of conflict and difficult situations
Benefits
- Pay-for-Performance Incentives
- Work-Life Balance & Hybrid/Remote Work Opportunities
- E-flex Benefits Program & Wellness Initiatives
- Registered Retirement Savings Plan (RRSP) with 2% Match
- Training, Career Development, and Employee Recognition Programs
- Reimbursement for Adjusting Licenses and Dues
- Employee Referral Bonuses
- Employee Perks (access to vendor discount programs)
- Meaningful financial incentives and career growth opportunities
- Supported by experienced local claims support, centralized after hours support, and dictation services
- Compensated for billable hours and other costs
Job title
Job type
Experience level
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Not specified
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