Desjardins market development manager leading teams selling financial products and services. Managing member relationships, business plans, profitability, talent development, and community growth.
Responsibilities
Support the immediate supervisor by helping to develop business strategies aligned with Desjardins’s strategic priorities and the unit’s challenges
Ensure the quality of services and business relationships, and manage the member/client experience
Implement and monitor the action plan to achieve target results
Establish management and communication practices that promote talent acquisition and management, team synergy and change management
Lead, coach and motivate the team to develop skills, boost engagement and empower employees
Implement and develop a competitive, profitable service offer for the sector, incorporating partnerships with other components
Ensure process efficiency and continuous improvement, and boost profitability
Promote the Desjardins brand and strengthen the organization’s roots in the community
Uphold Desjardins’s cooperative values
Lead the strategic and operational management of a team dedicated to selling financial products and services
Build and maintain long-term business relationships with members and clients
Develop and monitor a business plan addressing priorities, challenges and objectives
Ensure sector performance and sound, prudent risk management
Follow up on results
Manage employees and department performance
Oversee employee skills development and ensure high-quality service
Serve as coach and provide advisory services and recommendations tailored to member and client needs
Requirements
Bachelor's degree in a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Mutual fund representative certificate – Autorité des marchés financiers
Knowledge of French is required
Available for travel to the service centres of Caisse Desjardins de l'Ouest de la Mauricie
Available to work Monday through Friday, including one evening per week
Action oriented
Customer Focus
Decision quality
Develops talent
Differences
Drive results
Engagement
Nimble learning
Teams
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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