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About the role

  • Remote Business Account Manager maintaining Desjardins client relationships and portfolios in Montréal and Trois-Rivières. Advising clients, negotiating service terms, and supporting sales and business development objectives.

Responsibilities

  • Maintain lasting, personal business relationships with clients to promote services
  • Manage accounts as the link between clients and the organization, ensuring clients have needed products and services, use them correctly, and are satisfied
  • Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
  • Prepare integrated service offers balancing member/client satisfaction, profitability, and risk
  • Negotiate terms
  • Advise and assist clients
  • Represent and negotiate on behalf of Desjardins
  • Enter the organization into agreements in accordance with current processes, standards, and directives
  • Help the unit achieve sales and business development objectives

Requirements

  • Bachelor's degree in a related field
  • A minimum of two years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Action oriented
  • Communicates effectively
  • Customer Focus
  • Differences
  • Drive results
  • Interpersonal Savvy
  • Nimble learning

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Recruitment process accommodations available at any stage, upon request

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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