Remote Business Account Manager maintaining Desjardins client relationships and portfolios in Montréal and Trois-Rivières. Advising clients, negotiating service terms, and supporting sales and business development objectives.
Responsibilities
Maintain lasting, personal business relationships with clients to promote services
Manage accounts as the link between clients and the organization, ensuring clients have needed products and services, use them correctly, and are satisfied
Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
Prepare integrated service offers balancing member/client satisfaction, profitability, and risk
Negotiate terms
Advise and assist clients
Represent and negotiate on behalf of Desjardins
Enter the organization into agreements in accordance with current processes, standards, and directives
Help the unit achieve sales and business development objectives
Requirements
Bachelor's degree in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Communicates effectively
Customer Focus
Differences
Drive results
Interpersonal Savvy
Nimble learning
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Recruitment process accommodations available at any stage, upon request
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