Remote CRM Account Manager building Klaviyo campaigns, flows, and pop - ups for Bendt Brothers’ e - commerce clients. Driving profitable growth through data - driven email marketing.
About the role
- Fresh seafood sales representative growing ethnic supermarket accounts for Export Packers, an international food company. Developing retail partnerships, securing listings, and driving sales across multicultural markets.
Responsibilities
- Develop and manage relationships with ethnic retail supermarket chains and independent retailers to grow fresh seafood sales
- Identify and pursue new business opportunities within multicultural retail markets across Ontario and other target regions
- Work with retail buyers and store operators to secure product listings, promotions, and shelf placement
- Monitor retail market trends, pricing, and competitive activity within ethnic seafood categories
- Collaborate with procurement and operations teams to ensure product availability aligned with retail demand
- Partner with QA and product development to ensure product quality, specifications, and labeling meet retail and regulatory standards
- Support promotional activities, product launches, and in-store initiatives to drive sales growth
- Analyze sales data and customer performance to identify growth opportunities and optimize product mix
- Participate in retail visits, customer meetings, and industry events to strengthen relationships and identify new opportunities
- Work cross-functionally with logistics, procurement, and finance to ensure seamless order fulfillment and customer satisfaction
- Achieve sales and profitability targets through effective account management and territory development
- Other duties as assigned
Requirements
- 2 years of experience in Ethnic retail food sales
- Fluent in Mandarin and/or Cantonese
- Strong understanding of fresh food or seafood sales within retail environments
- Proven ability to build relationships with retail buyers, store operators, and distributors
- Strong negotiation, communication, and relationship-building skills
- Ability to analyze sales data and market trends to drive business decisions
- Comfortable working in a fast-paced, entrepreneurial environment
- Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with ERP or sales systems is an asset
- This position is based in a professional office setting, with work primarily performed at a desk using a computer, phone, and other standard office equipment.
- A criminal background check is required for all candidates and will be conducted in the final stages of the hiring process.
Benefits
- Hybrid – 1 day work from home per week
- Summer hours
- Competitive vacation and Personal day policy
- Employee Discounts on consumables
- Employee Assistance Program
- Company Paid Benefits
- RRSP Match Program
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