Account Manager closing B2B loyalty sales for qiibee’s rewards infrastructure. Converting qualified SME opportunities into signed loyalty partnerships.
About the role
- Commercial Account Manager at Desjardins, promoting financial products and services to strategic commercial clients. Managing relationships, tailored solutions, negotiations, sales growth, and portfolio risk.
Responsibilities
- Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services
- Act as an account manager and key intermediary between the business centre and members and clients
- Ensure proper usage and updating of, as well as satisfaction with, products and services offered
- Analyze sources of dissatisfaction and recommend potential solutions
- Identify and analyze member and client needs, develop personalized solutions and prepare integrated service offerings
- Negotiate applicable conditions with members and clients
- Recommend strategies and solutions to increase business volume, ensure sound risk management, improve portfolio profitability and strengthen business relationships
- Identify business development opportunities to increase competitiveness of products and services
- Execute promotional activities and participate in targeted public relations activities and the business community
- Ensure client and member satisfaction, seize business opportunities and refer them to the appropriate person as needed
- Provide sound and prudent risk management for all portfolios under responsibility
Requirements
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services
- Action oriented
- Communicates effectively
- Customer Focus
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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