Field Service Technician responsible for installation and servicing of fiber optic equipment. Ensuring customer satisfaction and performing various technical tasks as directed by the Field Service Manager.
About the role
- Associate Field Service Technician troubleshooting and maintaining hardware and software for Diebold Nixdorf. Ensuring customer satisfaction with service delivery at assigned territories.
Responsibilities
- Installs, debugs and provides technical maintenance for product and component hardware and software.
- Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
- Inspects products for correct operation and resolves noted issues.
- Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery.
Requirements
- Education or equivalent work experience required.
- Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
- Good written and verbal communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.
Benefits
- Health insurance
- Retirement plans
- Vacation days
- Remote work
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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