Entry - level ZEISS Field Service Technician installing, calibrating, troubleshooting, and repairing CMM and metrology equipment. Supporting Canadian customers and senior technicians from a remote Toronto - area position.
About the role
- Field Service Technician providing technical maintenance for hardware and software products at customer locations. Responsible for scheduled inspections, repairs, and customer satisfaction in Montreal, QC.
Responsibilities
- Installs, troubleshoots, and provides technical maintenance for hardware and software products and components, primarily at customer locations.
- Performs scheduled inspections, cleanings, and other services, and carries out minor product repairs within an assigned territory.
- Inspects products to ensure proper operation and resolves identified issues and/or escalates them according to established procedures.
- Schedules service calls, completes all required documentation, and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Requirements
- Degree or equivalent work experience required.
- Minimum of 1–2 years of relevant experience, or an equivalent combination of education and experience in on-site services.
- Strong written and verbal communication skills.
- Valid driver’s license and driving record that meet Diebold Nixdorf fleet requirements.
- Must be fluent in French.
- Must be able to travel to the United States for training.
Benefits
- Diebold Nixdorf is an equal opportunity employer
- We value diversity
- We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, or disability
- A connected and rewarding career
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