Product Manager driving the future of client buying capabilities in Small Business Banking. Collaborating with cross - functional teams for project delivery and stakeholder alignment.
About the role
- Senior Product Manager at Dropbox leading Teams expansion strategy and execution. Responsible for driving collaboration and growth for teams utilizing Dropbox.
Responsibilities
- Own the end-to-end Teams expansion product strategy, defining how collaboration turns into licensed team growth through clear, connected product surfaces and loops.
- Identify the highest-leverage problems to solve by going deep with customers and partnering with our research team to surface clear, actionable opportunities that drive the roadmap forward.
- Design and ship expansion experiences—invite flows, request-to-join surfaces, licensing on-ramps, and admin UX improvements—that make it effortless for teams to grow without administrative bottlenecks.
- Define and track the metrics that matter: expansion rates, admin approval rates, join success rates, and license growth. Use data to diagnose problems, validate solutions, and drive continuous improvement.
- Act as a bridge across Engineering, Design, Research, Growth, and other cross-functional teams to ensure the expansion system is clear and each workstream reinforces the others, rather than operating in isolation.
- Represent the full expansion workstream clearly and confidently to senior leaders with crisp framing of strategy, tradeoffs, and progress.
- Write sharp product specs, drive cross-functional execution, and navigate tradeoffs to deliver on your roadmap, anticipating dependencies, surfacing risks early, and keeping stakeholders aligned.
Requirements
- 5–7 years of product management experience, with ownership of customer-facing products or features in a B2B SaaS environment.
- Proven track record of driving measurable results, for both users and the business, through disciplined discovery, clear prioritization, and strong execution.
- Strong customer instincts, particularly for SMB teams in industries like construction and media/creative production, where users live in their files and need collaboration to just work. You know how to get close to customers, synthesize what you learn, and translate it into a roadmap that moves the needle.
- Fluency with data and metrics. You can independently analyze funnels, interpret experimentation results, and use quantitative and qualitative signals together to make confident product decisions.
- Exceptional cross-functional collaborator. You build trust with engineering, design, data science, and growth partners, and you know how to drive alignment without losing momentum.
- Clear, confident communicator—written and verbal. You can distill complex, multi-surface strategies into crisp narratives for any audience, including senior leadership.
- Comfortable operating in ambiguity across a broad surface area. You can hold the system-level view while still going deep on individual problems when it matters.
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