Bilingual Roadside Assistance Specialist at NQX, supporting drivers with roadside assistance in English and either Spanish or French. Flexible remote work with comprehensive benefits and training.
About the role
- Consultant en données et analyses bilingue travaillant avec les équipes de vente et les clients. Transformant les données en recommandations stratégiques pour les défis commerciaux.
Responsibilities
- Collaborate with an assigned portfolio of clients to identify and structure operational challenges, leveraging strong analytical and problem-solving skills.
- Lead data-driven narrative communication efforts and present actionable recommendations and insights aligned with clients' objectives and strategies.
- Support the sales process as a trusted risk advisor alongside vertical market experts, developing tailored solutions and compelling business-case analyses that resonate with senior stakeholders.
- Provide thought leadership on data and analytics applications, trends, and governance within the financial services, insurance, and credit sectors.
- Collaborate with internal teams (sales, product, vertical market consulting, service delivery) to ensure solutions are delivered on time and meet client expectations.
- Proactively extract and analyze proprietary data to identify trends and opportunities for clients, delivering insights that drive measurable outcomes.
- Maintain a deep knowledge of data sources, models, and analytics platforms to deliver best-in-class solutions.
Requirements
- Bachelor's degree in business administration, finance, computer science, engineering, or a related field
- Minimum 12 years of experience in risk-focused analytics, marketing, or customer insights
- Bilingual in French and English required
- Proven ability to translate data into compelling narratives and deliver actionable insights through presentations to senior management
- Strong client-facing skills with experience leading meetings and influencing decisions at senior levels
- Deep understanding of the consumer lifecycle and the application of data in the financial services, insurance, and credit sectors in the Quebec market
- Advanced project management and problem-solving skills, with a track record of delivering results under tight deadlines.
Benefits
- Professional development opportunities
- Health insurance
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Account Specialist managing customer relationships for a logistics company. Focused on maintaining service quality and addressing client challenges effectively.
Field Service Technician addressing IT hardware issues for clients. Responsible for on - site diagnostics, repairs, and maintaining client relationships while being bilingual in French and English.
Providing case management and claim determinations for disability cases at Sedgwick. Analyzing medical documentation and communicating with claimants on their claims.
Fraud Agent investigating client transactions through credit/debit cards to ensure service excellence. Identifying fraud and minimizing losses within CIBC's Fraud Contact Centre team.
Banking Advisor at RBC engaging with clients to assist with their banking, credit, and investment needs. Collaborating with partners to enhance client experiences in branch and community.
Bilingual Policy Specialist at Manulife handling complex transactions and providing client service support. Collaborating with various teams to optimize service efficiency in a fast - paced environment.
Bilingual Reimbursement Specialist supporting patient and provider services in rare diseases. Manage coverage and reimbursement processes effectively for healthcare solutions.
Bilingual Case Manager responsible for patient support in the pharmaceutical industry, ensuring timely enrollment and reimbursement for prescribed treatments. Collaboration with patients, insurers, and physicians is key.
Bilingual Guest Services Representative providing exceptional experience for guests seeking answers at Arc’teryx. Collaborating with a dynamic team to inspire guest loyalty and support brand growth.