Bilingual Patient Services Specialist supporting patients and healthcare providers in reimbursement activities. Fully remote role focused on enhancing patient experiences and administrative tasks in healthcare.
About the role
- Bilingual Program Specialist at Futurpreneur driving initiatives for young entrepreneurs in Canada. Designing and implementing bilingual programs to support diverse entrepreneurial needs.
Responsibilities
- Work with the Director, Entrepreneurial Programs to create and oversee the plan for new programs and initiatives
- Deliver training programs for young entrepreneurs, including leading or co-leading workshops and webinars
- Identify partnership opportunities with relevant organizations and programs to enhance our service offering
- Manage program delivery, including planning, quality control and participant engagement
- Monitor and report on program performance and impact
- Collaborate with key stakeholders to identify and develop tools and templates to facilitate the operational implementation of new programs and projects
- Contribute to continuous improvement and program innovation
- Will be required to travel, as needed, across Canada to support the implementation and delivery of events and workshops
- Manage budgets and expenses as required
- As needed, coordinate, implement and report on the delivery of Futurpreneur programs/initiatives for entrepreneurs
Requirements
- Relevant experience may include education focused on business administration or project management, or equivalent practical work experience
- Proven experience in program development, coordination and delivery
- A strong network within the Canadian youth entrepreneurship support ecosystem
- Experience working with entrepreneurs or startups, including business plans and cash flow
- Experience in planning, coordinating and delivering successful programs/initiatives
- Any relevant certifications in project management, program development or related fields are an asset
- Bilingual in French and English, both written and spoken
- Ability to communicate information clearly and engage participants, stakeholders and partners effectively
- Demonstrated ability to build and maintain relationships with stakeholders, community organizations and prospective program participants
- Team player with the ability to collaborate across departments and with external partners
- Experience working within multidisciplinary teams
- Strong organizational and project management skills
- Ability to manage multiple tasks, meet deadlines and adapt to changing priorities
- Proficiency in program data collection and analysis
- Ability to extract insights and make recommendations for program improvement
- Comfortable with technology and digital platforms for program coordination and virtual events
- Resilience and strong problem-solving skills
- Ability to work effectively with individuals from diverse cultural backgrounds
- Commitment to promoting diversity, equity and inclusion within the entrepreneurial ecosystem
- Alignment with Futurpreneur Canada’s values and commitment to the organization’s mission
- Serve as a role model who reflects the organization’s culture and creates a positive impact in engagements with entrepreneurs and the broader community
Benefits
- A competitive base salary
- A discretionary bonus
- Comprehensive health and dental benefits
- A flexible and supportive work environment
- Flexible working hours
- Work-from-abroad policy
- Generous time off, including paid vacation, personal days, summer hours and an office closure at the end of December
- Comprehensive health and dental coverage
- Health spending account
- Mental health support
- RRSP contribution program
- Learning allowance
- Coaching program
- Access to an online learning platform
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