HR Generalist supporting bilingual employee services for Cologix, a North American interconnection and hyperscale edge data center company. Administering leave, onboarding, HRIS, employee relations, compliance, and lifecycle programs.
About the role
- Human Resources Specialist supporting Canadian clients and professionals for G-P’s global employment platform. Managing employment compliance, payroll, benefits, HR providers, and lifecycle processes across Canada.
Responsibilities
- Serve as a regional expert for employee lifecycle events and HR functions in Canada
- Provide senior-level support on Canadian market norms, compliance, legislation, benefits, payroll, and Canada-specific HR matters
- Manage Canadian payroll providers, benefits brokers, HR advisors, and other partners
- Collaborate with Customer Services on strategic HR support for client acquisition and customer relationships
- Support off-boarding and termination processes in compliance with Canadian labour laws
- Drive adoption and integration of product and AI initiatives to improve internal processes and HR Operations workflows
- Address potential errors through creative negotiation and develop win-win-win solutions
- Solve complex problems using analytical thinking
- Handle ongoing matters with existing clients and resolve client queries
- Maintain customer and professional data in online portals and vendor platforms
- Lead end-to-end compliance projects with cross-functional teams
- Drive local and global initiatives that enhance products and services
Requirements
- BS/BA degree or higher in Human Resources, International Business, Accounting, Law, or a related field
- 5+ years of Human Resources experience, preferably as an HR Specialist, HR Generalist, and/or HR Business Partner
- Solid knowledge of HR concepts, practices, and procedures
- In-depth knowledge of Canadian employment laws and legal requirements
- Ability to multitask in a fast-paced environment
- Ability to prioritize, self-motivate, regulate, and work independently and in a team environment
- Resourceful and adaptable approach to navigating unknown territory and solving problems in compliance with regulations
- English and French oral and written fluency
- Experience interacting with people internationally and understanding diverse cultural norms, values, and communication styles
- Proficiency in Microsoft Excel, Word, Outlook, and SharePoint
- Experience leveraging AI tools to enhance productivity and streamline workflows
- Willingness to work flexible hours across time zones for international business
Benefits
- Competitive compensation
- Annual bonus for non-sales roles
- Generous paid parental leave
- Flexible time off
- Spending accounts
- Medical insurance
- Dental insurance
- Vision insurance
- Sabbatical after 5 years
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