Senior Data Analyst driving Next Best Action strategies using advanced analytics for banking products. Collaborating to enhance customer engagement, onboarding, and financial performance in a fintech environment.
GM
Transformational Business Analyst – Benefits Data, Integrations
Posted 1 hour ago
About the role
- Transformational Business Analyst handling data integrations and process transformations for Canadian benefits operations at General Motors. Collaborating with teams to improve efficiencies and support ongoing projects in a hybrid role.
Responsibilities
- Execute assigned transformation and integration projects with high‑quality, timely deliverables.
- Implement requested changes to existing or new programs, tools, and reports.
- Conduct current‑state process analysis; document and refine business processes, data flows, and interactions with service provider systems.
- Identify opportunities to simplify, standardize, and automate business processes to improve quality, efficiency, and user experience.
- Create end‑to‑end solutions for business processes, including documentation, training materials, and ongoing support.
- Support new business processes and projects across Benefits Operations.
- Partner with business sponsors to define business requirements for new and/or enhanced data, reporting, and integrations.
- Document business requirements and collaborate with business partners, Third Party Administrators (TPAs), and IT on appropriate design decisions.
- Provide ongoing support to Benefits Operations for benefits‑related data and integration issues.
Requirements
- Successful completion of a Bachelor’s degree in business, business analytics, statistics, computer science or a related field.
- Demonstrated proficiency working with extremely large and complex data sets.
- Strong analytical, organizational, and project management skills.
- Ability to think creatively and strategically and translate strategy into executable plans.
- Proven capability to manage multiple tasks and projects simultaneously in a fast‑paced environment.
- Experience with project management, change management, and continuous improvement methodologies.
- Demonstrated ability to present data, findings, and recommended actions/solutions to stakeholders at various levels.
- Experience with Workday business processes and reporting.
- Strong interpersonal skills and demonstrated ability to work effectively in a team environment.
- Excellent written and verbal communication skills.
Benefits
- Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
- Healthcare, dental and vision benefits including health care spending account and wellness incentive.
- Life insurance plans to cover you and your family.
- Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
- GM Vehicle Purchase Plan for you, your family, and friends.
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