About the role

Community Services Program Analyst assisting with data analysis for the Homeless Individuals and Families Information System in Hamilton. Collaborating with various teams to enhance community services through data management.

Responsibilities

Assist with the extraction, collection/input, and analysis of data from databases/datasets
Support developing and modifying reports for end users based on operational needs
Participate in system reporting and planning by inputting data, performing statistical and/or spatial analysis
Collaborate with departmental and/or divisional program management, staff and/or community to collect, analyze and convert data to useful information
Conduct independent analyses and evaluations of community services programs through analyzing data and generating reports
Prepare reports and presentations to departmental management and senior staff regarding program performance
Develop and maintain data management systems and monitor community trends

Post-secondary degree or diploma in social or health sciences, information systems, and/or data science
Experience in HIFIS (Homeless Individuals and Families Information System) is an asset
Experience in both quantitative and qualitative data analysis (i.e. statistics, thematic coding, spatial analysis)
Experience with related software programs such as SPSS/STATA/SAS, NVivo, MS Excel, GIS
Demonstrated data management skills with experience in data collection, extraction and manipulation
Ability to create, organize, design and analyze databases, including linking and aggregating, and data visualizations (e.g. PowerBI, Tableau)
Ability to conduct literature reviews, identify data sources and collection methods and develop questionnaires/surveys
Excellent written and verbal communication skills