Staff Program Manager at Mozilla managing Trust & Safety programs. Collaborating with cross - functional teams to design and implement safety and compliance initiatives.
About the role
- Community Services Program Analyst assisting with data analysis for the Homeless Individuals and Families Information System in Hamilton. Collaborating with various teams to enhance community services through data management.
Responsibilities
- Assist with the extraction, collection/input, and analysis of data from databases/datasets
- Support developing and modifying reports for end users based on operational needs
- Participate in system reporting and planning by inputting data, performing statistical and/or spatial analysis
- Collaborate with departmental and/or divisional program management, staff and/or community to collect, analyze and convert data to useful information
- Conduct independent analyses and evaluations of community services programs through analyzing data and generating reports
- Prepare reports and presentations to departmental management and senior staff regarding program performance
- Develop and maintain data management systems and monitor community trends
Requirements
- Post-secondary degree or diploma in social or health sciences, information systems, and/or data science
- Experience in HIFIS (Homeless Individuals and Families Information System) is an asset
- Experience in both quantitative and qualitative data analysis (i.e. statistics, thematic coding, spatial analysis)
- Experience with related software programs such as SPSS/STATA/SAS, NVivo, MS Excel, GIS
- Demonstrated data management skills with experience in data collection, extraction and manipulation
- Ability to create, organize, design and analyze databases, including linking and aggregating, and data visualizations (e.g. PowerBI, Tableau)
- Ability to conduct literature reviews, identify data sources and collection methods and develop questionnaires/surveys
- Excellent written and verbal communication skills
Benefits
- Health insurance
- Professional development
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