LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Project Manager overseeing urban forest health programs and compliance with environmental regulations. Leading multi-functional teams in delivering high-quality forestry services to the public.
Responsibilities
- Reporting to the Senior Project Manager, Capital Projects, Forestry & Horticulture, the Project Manager - Forest Health prepares, coordinates, and oversees the technical, administrative, public liaison, regulatory and contractual aspects of forest health management, pest monitoring, operational and maintenance programs.
- The Project Manager takes the lead role concerning various programs in a multi-functional workforce engaged in the delivery and direction of services to the public and internal clients.
- Responsible for ensuring that the Forestry Section programs and activities are delivered following Municipal, Provincial, and Federal regulations and guidelines through the effective and efficient use of financial and staff resources.
- Develop and deliver high-quality programs and services in a timely and cost-effective manner using a "best practices" approach.
- Responsible for the program management of urban forest health and completing various activities independently and through the direction of operational staff, consultants, and contractors.
- Implement strategies to improve effectiveness and efficiency.
- Set above average standards and lead by example.
- Provide leadership and direction to staff.
- Promote teamwork and integration between internal and external parties participating in cross-functional and cross-program initiatives.
- Assist in the development of procedures for improved stewardship and accountability, risk management, financial efficiency, project tracking, reporting and follow-up, and ensure that Sectional, Divisional, and Departmental objectives are accomplished.
- Deliver and manage forest health programs to ensure balanced service/price/quality comply with legislative requirements, consistent with the City of Hamilton's Strategic Plan and Urban Forest Strategy.
Requirements
- Proven demonstrated knowledge of the practices and theories of the management of public spaces, parks, conservation lands, urban forestry and/or environmental and/or biological sciences typically acquired by obtaining a degree or college diploma specialized in forest health, ecological/ environmental/biological studies or related discipline with a forest health focus.
- Demonstrated experience monitoring and maintaining urban forest health programs, including project management and execution of programs that support and promote urban forest health initiatives or related initiatives within the environmental field, preferably in a municipal environment.
- Demonstrated experience in contract administration/management and successful vendor management.
- Must have demonstrated experience and knowledge of Geographic Information Systems (GIS) applications and software.
- Proven knowledge and experience in project management theories, practices and trends to manage large forestry contracts and projects, including reviewing, approving and implementing work plans and project budgets.
- Possess a demonstrated record of urban forestry initiatives highlighting successful leadership and guidance, technical competence, customer focus, innovation/creativity, team advocacy, staff delegation and empowerment, and commitment to results.
- Possess a demonstrated record of leadership, guidance, technical competence, customer focus, innovation/creativity, team advocacy, staff delegation, empowerment, and commitment to results.
- Highly developed ability to articulate a vision to lead and inspire others.
- Highly effective leadership, facilitation, communication, writing, presentation, interpersonal and organizational skills.
- Demonstrated experience in managing large programs in a results-orientated and predominantly unionized environment.
- Proven track record for innovation, initiative and attention to detail, demonstrated through the development and execution of forest health initiatives.
- Experienced in designing and delivering customer-focused urban forestry programs and services.
- Ability to deal effectively with elected officials, representatives of other levels of government, management, peers, staff and the general public.
- Thorough understanding of statutes, regulations, acts, and by-laws affecting the department/section.
- Must possess excellent computer skills in a Windows environment utilizing MS Office software.
- Ability to positively work independently and as a team in a hybrid work environment.
- Must possess a valid Class "G" Ontario Driver's License.
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LP
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