Business Development Manager acquiring healthcare technology clients for Harris Secure Connect and Doc-Tor.com. Managing prospecting, software demonstrations, negotiations, and full-cycle sales across the U.S. and Canada.
Responsibilities
Identify, target, and engage prospective customers through outbound outreach including phone, email, LinkedIn, and virtual meetings
Generate and qualify new sales opportunities within healthcare provider organizations, billing companies, revenue cycle management firms, and healthcare technology vendors
Conduct discovery meetings to identify customer challenges, business objectives, and operational pain points
Manage the complete sales cycle from prospecting through contract execution
Develop compelling value propositions and business cases tailored to customer needs
Deliver pricing presentations, proposals, and ROI business cases
Lead live and virtual product demonstrations of HSC and DDC solutions, including Secure Connect, Claims Correct, and Picasso
Negotiate contract terms and collaborate with leadership on pricing and commercial approvals
Build relationships with stakeholders ranging from operational leaders to executive decision-makers
Maintain a healthy sales pipeline and consistently achieve activity and revenue goals
Track opportunities, customer interactions, and forecasting activities within the CRM system
Provide regular pipeline updates and sales forecasts to management
Partner with implementation, onboarding, and customer success teams to ensure a smooth transition from sale to client launch
Collaborate with marketing and leadership teams on lead generation and growth initiatives
Represent the organization at industry conferences, networking events, and customer meetings
Utilize AI-powered sales and productivity tools to improve prospecting, research, customer engagement, and sales effectiveness
Identify opportunities to improve sales processes, increase efficiency, and drive better customer outcomes
Requirements
Minimum of 3 years of business development, sales, or account executive experience within the healthcare industry
Demonstrated success achieving or exceeding sales quotas and business development objectives
Proven track record of sourcing and closing new logo business through outbound prospecting
Experience managing complex sales cycles and multiple stakeholders
3-5 years of prospecting and cold-calling experience
Comfortable running a high-volume outbound motion with the phone as the primary channel, handling objections with confidence and booking meetings
Proven ability to develop and close new business opportunities
Excellent verbal, written, and presentation communication skills
Confident presenting and demonstrating software solutions to audiences from front-line staff to C-suite executives
Strong negotiation and relationship-building abilities
Ability to understand customer business challenges and articulate value-based solutions
Experience using CRM platforms to manage sales activities and forecasts
Strong organizational and time-management skills
Ability to work independently in a remote environment
Proficiency with modern productivity and AI-enabled sales tools
Daily use of AI tools such as ChatGPT, Claude, or Copilot for account research, call preparation, personalized outreach, and follow-up, with curiosity about what is next
Bachelor's degree preferred or equivalent combination of education and professional experience
Experience within healthcare clearinghouse, healthcare technology, or revenue cycle management organizations preferred
Clearinghouse experience with organizations such as Availity, Waystar, Optum/Change Healthcare, Trizetto, or similar preferred
Knowledge of healthcare claims processing, eligibility, denials management, payer enrollment, and reimbursement workflows preferred
Familiarity with clearinghouse healthcare transactions and standards preferred
Working knowledge of X12 transactions, including 837, 835, and 270/271 preferred
Experience selling healthcare software, revenue cycle solutions, or related technology platforms preferred
Experience selling to or partnering with practice management (PM) and EHR software vendors preferred
Established network within healthcare provider organizations, billing companies, or healthcare technology vendors preferred
Experience in a high-growth, startup, or transformational business environment preferred
Experience with HubSpot, Salesforce, or similar CRM platforms preferred
Benefits
Plenty of opportunities to grow your career
Comprehensive medical, dental, and vision benefits
3 weeks of vacation plus 5 personal days to recharge
Employee stock ownership
RRSP program
401k + matching
A chance to give back through community involvement
Flexible work arrangements to suit your lifestyle
Commission-earning potential for achieving and exceeding established sales objectives
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