Project Manager, Professional Services

Posted 4 hours ago

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About the role

  • Project Manager leading enterprise software implementations for Advanced Utility Systems, a utility billing and customer-information software provider. Managing budgets, risks, governance, clients, and cross-functional delivery.

Responsibilities

  • Lead software implementation and upgrade projects from initiation through go-live and post-production stabilization.
  • Manage project scope, schedule, budget, risks, issues, dependencies, and customer expectations.
  • Serve as the primary customer-facing point of contact and trusted advisor.
  • Facilitate project status meetings, executive steering committees, and governance reviews.
  • Coordinate cross-functional teams including consulting, technical, conversion, reporting, training, testing, and support resources.
  • Monitor project financial performance, forecasts, profitability, and change orders.
  • Ensure compliance with PMO methodologies, standards, and governance requirements.
  • Drive proactive risk management, issue resolution, and continuous improvement initiatives.
  • Leverage modern AI technologies to enhance project delivery, productivity, reporting, forecasting, and customer outcomes.

Requirements

  • Bachelor’s degree in Business, Information Technology, Engineering, or a related discipline.
  • Minimum 5 years of Project Management experience leading enterprise software implementation projects.
  • Proven experience managing project scope, schedule, budget, resources, and stakeholder relationships.
  • Strong executive communication, facilitation, and presentation skills.
  • Fully bilingual in English and French (written and verbal).
  • Proficiency with Microsoft 365, Teams, SharePoint, Excel, and project management tools.
  • Demonstrated experience using modern AI technologies to improve project delivery, reporting, documentation, communication, forecasting, or operational efficiency.
  • Ability and willingness to travel up to 50% throughout North America.
  • Current, valid passport.
  • Legally eligible to travel internationally, including required visa exemption or travel visas for entry into Canada, the United States, and the Caribbean.
  • PMP Certification.
  • Utility industry experience.
  • CIS, ERP, SaaS, Asset Management, or enterprise software implementation experience.
  • Experience with change management and organizational transformation.
  • Experience developing automation, AI-enabled workflows, delivery accelerators, or process improvements.

Benefits

  • 3 weeks’ vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership
  • RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$80,000 - CA$100,000 per year

Degree requirement

Bachelor's Degree

Tech skills

ERPPMP

Location requirements

RemoteCanada

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