Chief of Staff designing scalable AI systems and leading client transformations at Human Agency. Translating AI capabilities into reliable workflows, adoption programs, and measurable business outcomes.
About the role
- Chief of Staff translating founder vision into executable plans and scalable systems. Supporting Human Agency’s client AI strategy, implementation, operations, and growth initiatives.
Responsibilities
- Translate the founder's priorities, initiatives, and strategic vision into sequenced plans with owners, timelines, and success metrics
- Own founder-level special projects and organizational initiatives from scoping through delivery and measurement
- Maintain accountability across the founder's priorities and proactively identify conflicts, dependencies, and risks
- Prepare strategy briefs, decision memos, board materials, and organizational roadmaps
- Serve as a strategic thought partner to the founder
- Build and improve hiring infrastructure, resource allocation processes, capacity planning, and cross-functional coordination systems
- Design hiring systems, including interview frameworks, candidate evaluation rubrics, and onboarding processes
- Own organizational resource allocation and capacity planning
- Establish leadership meeting cadences, decision-making frameworks, communication protocols, and reporting structures
- Identify operational bottlenecks and implement solutions to increase organizational velocity
- Orchestrate complex cross-functional initiatives across leadership and multiple teams
- Represent the founder's office in key internal discussions
- Build strong working relationships across the organization
- Translate company strategy, priorities, and decisions into clear internal communication
- Prepare the founder for meetings, presentations, and decisions
- Maintain visibility on organizational health metrics and key initiatives
- Potentially lead AI transformation projects, manage client CEOs, drive sales initiatives, support recruiting, manage client project delivery, drive client data and analytics value, and lead client go-to-market initiatives
Requirements
- 5–7+ years in high-performing environments such as Chief of Staff roles, strategic operations, management consulting, venture capital/private equity, business development, or startup leadership positions
- AI-native mindset, including tinkering, building small tools, automating workflows, and sharing discoveries
- Demonstrated success taking ambiguous, complex initiatives through completion
- Strong systems thinking and process design capability
- Exceptional project management and coordination across concurrent workstreams, competing priorities, and timelines
- High proficiency with Google Workspace, Asana/Notion, and Slack
- Intermediate to advanced comfort with AI-powered productivity tools
- Outstanding written and verbal communication skills
- Bachelor's degree or equivalent experience
- Commitment to ethical practices and responsible business operations
- Preference for overlap with EST business hours
- Bonus experience in high-growth startups, venture studios, AI/tech companies, talent operations, organizational design, B2B business development, or board-level strategy and operations
Benefits
- Remote-friendly work arrangement
- Occasional travel (10–25%) for company offsites, key events, and leadership meetings
- Full-time employment for US applicants
- Independent contractor arrangement for Canadian applicants
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