Senior Data Analyst enabling data - driven decision making in AI customer service company, Ada. Collaborating with cross - functional teams and delivering actionable insights through clean, business - ready data.
About the role
- Data Analytics Senior Advisor transforming internal audit with data-driven insights. Developing methodologies and supporting auditors with analytical results in a collaborative environment.
Responsibilities
- Develop, maintain, and promote the use of data analytics and continuous auditing methodology within Internal Audit
- Participate in audit mission planning to identify opportunities for data analysis
- Gather, analyze, and communicate data and analytics needs, and coordinate their integration into audit engagements
- Contribute to defining analytical scenarios and tests related to risks, controls, and audit objectives
- Support auditors in interpreting analytical results
- Ensure the quality, traceability, and governance of the data used
- Document procedures and findings in accordance with internal audit standards
- Provide strategic recommendations based on analytical results to support decision-making
- Collaborate with IT teams and data owners to access and structure the data required for audit activities
- Develop and maintain tools, models, or scripts to automate data analysis
- Support process automation, reporting, and performance tracking, including the development of key performance indicators (KPIs)
- Train teams on data analysis tools and provide technical support for interpreting results
- Stay informed on the latest trends and technologies in data analytics and auditing
Requirements
- College diploma or bachelor’s degree in audit, finance, IT, risk management, data science, or any relevant field
- 6 to 8 years of experience in data analytics, audit, risk management, or a similar role
- Strong proficiency with data analysis tools (Excel, SQL, ACL, Python, R)
- Solid knowledge of data visualization, statistics, and automation tools (Power BI, Alteryx, Tableau)
- Strong communication skills to explain complex results to non-technical audiences
- Great analytical skills, autonomy, rigor, and problem-solving abilities
- Intermediate level of English proficiency (required to work with English-speaking stakeholders)
- Fluent in French, both oral and written
Benefits
- Flexible group insurance
- Competitive pension plan
- Share purchase plan
- Vacation program
- Wellness and personal development days
- Telemedicine
- Employee and family assistance program
- Ergonomic equipment program
- Performance bonus
- Discounts on iA products
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