LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Project Manager at IESO responsible for leading projects to support Ontario’s electricity system. Engaging stakeholders and managing project outcomes within budget and timeline.
Responsibilities
- Lead end‑to‑end project delivery, including initiation, planning, design, execution, monitoring, controlling, and closure.
- Drive project outcomes by effectively influencing stakeholders in a matrixed environment.
- Apply disciplined change management practices to manage scope, schedule, and cost adjustments.
- Develop and manage project budgets, identify variances, and recommend corrective actions.
- Prepare and coordinate the timely launch, execution, and close‑out of approved projects.
- Develops project documentation with accurate cost, resource, and time estimates.
- Identifies necessary technical and non-technical resources to ensure project objectives can be achieved.
- Manages project interdependencies within the program/portfolio and ensures efficient resource management and utilization of project resources.
- Plans, acquires and engages external services through the IESO procurement process to resource and support project delivery.
- Ensures vendor resources are managed to statement of work and project objectives.
- Tracks project metrics, and create clear, insight‑driven dashboards for senior leadership.
- Ensures accurate and timely project level reporting, including scope, benefits, time, budget and risk.
Requirements
- Requires knowledge encompassing the technical fields; relevant to the areas of computer science, engineering, technical service delivery, and risk management.
- Requires strong knowledge of project management; theory, principles, and practices including the Project Management Institute (PMI) best practices.
- Requires knowledge of Business and IT business methods, procedures and organization structures.
- Requires strong facilitation and communications (written and oral) skills to prepare accurate, concise, and clear correspondence, procedures, guidelines, and reports.
- PMP certification is required.
- Proven track record of leading projects through all phases of the project Management life cycle.
- Solid knowledge and thorough understanding of PMI methodology, standards, phases, techniques and tools.
- Solid understanding of software development lifecycle, infrastructure/network and IT operations.
- Proven history of delivering projects using Waterfall, Agile and hybrid methodologies.
- Minimum 6–8 years of project management experience.
Benefits
- Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
- Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
- Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
- A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
- Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.
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LP
Sr. Project Manager
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