Program Manager accountable for ERG program at Instacart. Driving employee engagement through effective processes and collaboration with diverse teams.
Responsibilities
Own, evolve, streamline, and maintain the operating rhythms for ERG programming
Responsible for the application, election, and training of ERG leads
Developing cross-functional processes/trackers/tools for events and communications
Ensuring great collaboration between ERGs across the company
Make clear process documents and regularly iterate on processes
Meet regularly with ERG leads and members to communicate key priorities
Surface insights and employee experience themes to leadership
Drive transparent and effective communication about program progress
Requirements
5+ years proven experience in program management
Experience in setting and executing progressive people and workplace strategies
Experience creating and driving program processes which enable smooth execution
Outstanding stakeholder management, verbal and written communication skills
Exceptional emotional intelligence and judgment
High attention to detail
Ability to maintain order in times of ambiguity
Able to influence outcomes without reporting lines
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