Program Manager running Mila Ventures’ Founders in Residence program. Recruiting entrepreneurs, connecting them with AI researchers, and managing partnerships from sourcing to signed matches.
About the role
- Drive design program management initiatives across various teams in Instacart's design organization. Oversee program execution for multi-quarter design initiatives spanning multiple functions.
Responsibilities
- Drive end-to-end program delivery for complex, multi-quarter design initiatives spanning Design, Product, Engineering, Marketing, Legal, and Business Development—ensuring clear goals, crisp execution, and predictable outcomes.
- Build and deploy AI-enabled workflows to automate status reporting, resource tracking, documentation synthesis, and stakeholder communications; champion AI fluency across the Design org to improve speed and quality.
- Own operations and vendor management for design tooling (e.g., Figma, prototyping, asset management, collaboration platforms): negotiate contracts, optimize licensing, ensure compliance, and manage contractor/agency engagements.
- Establish scalable systems for capacity planning, resource allocation, and roadmapping; implement metrics and integrations that create seamless workflows across tools and teams.
- Partner with the Instacart Design System (IDS) team to align programs with system evolution and component adoption; lead governance programs that scale IDS usage across product teams.
- Translate leadership vision into actionable operating models, run planning cycles and milestone reviews, and bring clarity to complexity in a high-change environment.
Requirements
- 12+ years of experience in program management or design operations within design and/or product organizations
- Hands-on experience with design systems concepts (component libraries, tokens, documentation, cross-platform patterns)
- Technical fluency collaborating with design systems and engineering teams, including familiarity with system architecture, component APIs, design-to-code workflows, and technical constraints
- Proven track record building and scaling operational systems in fast-paced environments, including taking programs from 0→1 and maturing them for scale
- Demonstrated AI fluency using LLMs and/or automation platforms to streamline workflows and improve program efficiency
- Vendor and contract management experience: negotiating software contracts, optimizing licensing/spend, and ensuring compliance in partnership with Finance, Legal, and IT
- Proficiency with design and program management tooling (e.g., Figma, Linear or Jira, asset management tools, research repositories, prototyping tools)
- Excellent written and verbal communication skills with experience presenting to and influencing executive leadership and cross-functional stakeholders
- Bachelor’s degree in a related field (e.g., Design, HCI, Engineering, Business) or equivalent practical experience.
Benefits
- Health insurance
- Equity grants
- Annual refresh grants
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