Program Manager leading the orchestration of transformational initiatives under Mitacs' Transformation Management Office. Focused on ensuring alignment and delivery across multiple corporate initiatives.
About the role
- Program Manager managing patient support programs to enhance client relations and operational performance for healthcare clients. Overseeing caseworker teams and ensuring program deliverables are met.
Responsibilities
- Responsible for overall program management
- Communicate with program stakeholders
- Ensure smooth operations and resolve issues
- Supervise the team of caseworkers assigned to the programs
Requirements
- University degree preferred (health sciences, life sciences, or a related field) or equivalent experience
- Bilingual French/English preferred
- Experience supervising or managing in a contact centre and/or pharmaceutical environment preferred
- Experience with patient support programs and reimbursement navigation preferred
Benefits
- Health benefits
- Wellness programs and other benefits
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