Senior Channel Account Manager

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About the role

  • Senior Channel Account Manager scaling Itential’s agentic infrastructure operations platform through strategic partners. Driving partner pipeline, enablement, and enterprise go-to-market programs across North America.

Responsibilities

  • Own strategic partner relationships, including joint business plans, executive-level alignment, and quarterly business reviews
  • Develop and manage a broader partner ecosystem across GSIs, FSIs, VARs, and MSPs
  • Drive partner-sourced and partner-influenced pipeline with executive leadership
  • Strengthen channel infrastructure, including deal registration, partner onboarding, and enablement
  • Deliver enablement programs for partners selling Itential to enterprise buyers
  • Partner with marketing on joint go-to-market campaigns and demand generation
  • Align sales, sales engineering, and product resources for partner-driven opportunities
  • Represent Itential at industry and partner events
  • Report on partner performance and provide strategic input to the VP of Business Development & Channel

Requirements

  • 6+ years of channel or partner management experience
  • Direct ownership of enterprise-caliber partner relationships
  • Experience in the network, infrastructure, or IT software market
  • Experience building channel programs and processes
  • Experience working with GSIs, FSIs, VARs, and MSPs
  • Executive presence and credibility engaging senior stakeholders
  • Strong business acumen and ability to build and defend a business case
  • Self-directed and resourceful approach
  • Ability to work standard business hours with flexibility across time zones
  • Ability to travel 25% across North America
  • Experience with Salesforce, partner relationship management (PRM) platforms, and LinkedIn Sales Navigator

Benefits

  • Reasonable accommodations for qualified individuals with disabilities throughout the application, interview, and employment process
  • Standard business hours with flexibility for partner and customer engagement across time zones
  • Remote work in North America

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteNorth America

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