Assistant Key Account Manager supporting Jellycat’s luxury soft toy and gift brand across Canadian retail accounts.
Managing sales growth, account plans, merchandising, and client relationships with the Key Account Manager.
Responsibilities
Manage a portfolio of Key Accounts and serve as the first point of contact for sales-related conversations
Assist with development and execution of account plans and strategies
Visit customers to ensure execution of brand guidelines and appropriate merchandising
Manage order frequency, product availability, and curated assortments
Prospect for new opportunities to enhance portfolio placement
Drive business development and growth across the portfolio
Track sales targets and report on performance metrics
Deliver annual sales and profitability targets
Prepare presentations, proposals, and reports for client meetings
Liaise with Marketing, Operations, and Finance to meet client needs
Maintain regular communication through internal meetings, virtual meetings, and product reviews
Provide clear updates to the internal team and respond promptly to communications
Work closely with the Key Account Manager and Canadian team to support key account growth
Requirements
Fluency in English and French
2–3 years of experience in sales or account management
Excellent communication and interpersonal skills
Ability to establish and maintain professional relationships at all levels
Analytical mindset with strong attention to detail
Ability to maximize sales while respecting business limitations and brand guidelines
Strong presentation skills, including creating and delivering presentations to internal and external audiences
Proficiency in Microsoft Office
Personable and positive mindset and approach
Ability to think creatively and outside the box when solving problems
Intuitive, imaginative, and open-minded approach
Willingness to share ideas and opinions
Ability to thrive in group settings and communicate effectively
Willingness and ability to travel occasionally across Canada and to Minneapolis
Benefits
Annual discretionary bonus tied to company performance and personal contribution
Supplemental health, dental, and vision coverage through Desjardins, starting day one
Group RRSP with employer matching up to 5% of salary
30 days PTO, including vacation and sick time, prorated and loaded at the start of each year
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