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Specialized IT Consultant – Junior
LinkedIn Recruiter Post
Hiring a Junior IT Consultant for a government client in Toronto. Onsite contract from April 2026 to March 2027.
About the role
- IT Manager role at Jesta I.S. managing IT services and security for internal users in Montreal. Leading a team to ensure operational excellence in a hybrid work environment.
Responsibilities
- Ensure end-to-end management of IT services for approximately 130–150 internal users in a hybrid work environment (remote and on-site)
- Ensure the performance, availability, and reliability of infrastructures supporting over 400 on-premises virtual machines as well as cloud services
- Act as the primary escalation point for critical incidents, coordinating root cause analyses and permanent remediation
- Define and monitor key performance indicators, service level agreements (SLAs), and continuous improvement initiatives
- Provide hands-on technical leadership in networking, systems, identity management, and workstations/endpoints
- Lead the resolution of complex infrastructure and connectivity issues affecting internal teams or customer access
- Design, implement, and maintain secure, scalable infrastructures aligned with SaaS requirements
- Mentor, coach, and develop the Systems Administrator, Senior Desktop/Workstation Analyst, and Security & Compliance Analyst
- Define clear priorities, objectives, and responsibilities aligned with business and security goals
- Foster a culture of documentation, operational discipline, and continuous learning
- Ensure secure network connectivity for customers accessing Jesta’s SaaS solutions
- Collaborate with product, engineering, and customer success teams to facilitate customer onboarding/integration and support
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience
- 10+ years of progressive IT experience in enterprise environments
- 2–4 years of team management experience
- Proven experience in large-scale virtualized environments (400+ VMs)
- Strong knowledge of networking, systems administration, and cloud platforms
- Experience with SaaS platforms and secure customer connectivity
- Functional working proficiency in English
- ITIL certification or equivalent service management training (assets)
- Security or infrastructure certifications (CISSP, CCNP, Azure, AWS, OCI, etc.) (assets)
- Experience with ERP, enterprise software, or SaaS environments (assets)
- Hands-on experience with SOC 1 / SOC 2 audits and maintaining controls (assets)
- Experience in regulated or security-sensitive environments (assets)
Benefits
- Health coverage (medical, dental, disability, and life insurance)
- Wellness program (gym membership reimbursement)
- Professional development (learning platforms, subsidy for training/tuition, etc.)
- Company events
- Employee referral program
- Flexible schedule
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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