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About the role

  • Technical Project Specialist responsible for managing projects and providing technical expertise in fluid handling solutions. Supporting sales and ensuring client satisfaction across various industries.

Responsibilities

  • Provide advanced technical support, including product selection, costing, proposal development, and solution design
  • Translate customer requirements into accurate quotations, pricing, and technical recommendations
  • Conduct engineering analyses, including hydraulic calculations and pump performance evaluations
  • Create, review, and follow up on quotations while supporting sales growth and customer satisfaction
  • Consult with customers to understand process requirements and recommend appropriate solutions
  • Process and manage customer orders, monitor order status, and coordinate with vendors to meet delivery timelines
  • Resolve customer inquiries and technical issues in a timely manner
  • Manage major project bids and coordinate activities across internal departments and external stakeholders
  • Ensure project timelines, specifications, documentation, and compliance requirements are met
  • Maintain project documentation, including technical reports, inspection and test plans (ITPs), and user manuals
  • Support continuous improvement initiatives by identifying opportunities to improve processes and efficiency
  • Build and maintain strong relationships with customers, suppliers, and vendors
  • Contribute to business objectives through technical expertise, project execution, and sales support

Requirements

  • College diploma in a related field
  • 6 to 9 years of experience in technical sales, application support, engineering, or a related environment
  • Experience with product selection, costing, proposal development, and technical quotations
  • Experience performing hydraulic calculations, pump performance evaluations, and engineering analysis
  • Proficiency with ERP, CRM, order entry, and quoting systems (Epicor P21 or similar preferred)
  • Strong analytical, problem solving, and decision making skills
  • Excellent verbal and written communication skills
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
  • Proficiency with Microsoft Office (Word, Excel, Outlook)
  • Customer focused with strong relationship management skills
  • Ability to work independently and collaboratively in a team environment

Benefits

  • Competitive remuneration including base salary ($75,000 - $90,000) + Incentive
  • Competitive vacation
  • Paid personal day program
  • Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
  • Company Group RRSP with employer matching
  • Annual health & wellness subsidy

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$75,000 - CA$90,000 per year

Degree requirement

Associate's Degree

Tech skills

ERP

Location requirements

HybridMississaugaCanada

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