Workday consulting firm delivering Payroll configuration, implementation, and post-production support for clients. Advising stakeholders, troubleshooting systems, and managing concurrent remote projects.
Responsibilities
Design, configure, test, and implement client business requirements in Workday Payroll modules
Conduct client working sessions to gather, understand, and analyze business requirements
Assess client needs and propose recommendations or alternative solutions
Identify process improvements and implement system enhancements
Assist clients with testing Workday configurations, knowledge transfer, and documentation
Troubleshoot processes, data, calculated fields, reports, business logic, and configuration
Implement solutions using the company’s methodology and processes
Collaborate effectively on team-based projects
Consult, execute, and prioritize conflicting demands across multiple concurrent clients
Communicate lessons learned, Workday best practices, and Kognitiv’s point of view to clients
Complete deliverables within prescribed timelines
Research problems, identify root causes, and present or implement corrective measures
Contribute to the knowledge management repository through Q&A, documented deliverables, and Workday knowledge-sharing sessions
Provide guidance and coaching to team members
Meet role-specific performance indicators, including utilization, service-level agreements, and customer satisfaction scores
Ask for support, report status, and escalate issues as necessary
Requirements
2+ years’ experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or working as a Workday client
Experience configuring Workday Payroll and Security
Experience developing Custom Reports, Dashboards, and Calculated Fields
Excellent verbal and written communication skills
Ability to communicate effectively with customers and colleagues in a remote working environment
Consulting skills, including presenting to business partners, creating documentation and technical guides, participating in workshops, and explaining solutions
Experience implementing complex business solutions under competing deadlines and priorities
Demonstrated delivery excellence and client satisfaction focus
Ability to prioritize and organize work with little supervision
Ability to manage timelines, deadlines, and goals
Initiative and curiosity to build skills in other areas within and outside Workday
Ability to manage multiple parallel projects and deliverables
Ability to work within remote teams, alongside clients, and independently
Ability to work in a fast-paced environment and adapt to frequent change
Advanced Microsoft Excel skills
Ability to meet travel requirements of less than 5% a year
Must have work authorization in the employing country without current or future visa sponsorship requirement
Benefits
Remote work arrangement
Travel requirements of less than 5% a year
Equal Opportunity Employer
Work authorization support is not promised; applicants must already have authorization that does not require visa sponsorship
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