Senior Program Manager, Engineering Operations

Posted 4 weeks ago

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About the role

  • Senior Program Manager overseeing complex cross-functional programs at Kong. Scaling engineering operations and optimizing workflows to enhance efficiency and deliver high-quality software.

Responsibilities

  • Own and drive complex, cross-functional programs that are critical to scaling our engineering organization
  • Identify bottlenecks and inefficiencies, and implement pragmatic, scalable solutions
  • Optimize tools, processes, and workflows to increase Engineering efficiency and reduce friction
  • Define and track key engineering metrics, using data to guide decisions and drive accountability
  • Act as a force multiplier—removing blockers, aligning stakeholders, and keeping teams focused on what matters most

Requirements

  • 5+ years of experience in Program Management, Technical Program Management, or similar roles in high-growth environments
  • Background in software engineering, ideally within a SaaS company
  • Proven ability to operate effectively in ambiguity and drive clarity across teams
  • Strong systems thinking and a bias for action
  • Excellent stakeholder management and communication skills across technical and non-technical audiences
  • Bachelor’s degree in Computer Science or a related field

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Equity offerings

Job type

Full Time

Experience level

Senior

Salary

CA$104,000 - CA$125,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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