Senior Program Manager overseeing complex cross-functional programs at Kong. Scaling engineering operations and optimizing workflows to enhance efficiency and deliver high-quality software.
Responsibilities
Own and drive complex, cross-functional programs that are critical to scaling our engineering organization
Identify bottlenecks and inefficiencies, and implement pragmatic, scalable solutions
Optimize tools, processes, and workflows to increase Engineering efficiency and reduce friction
Define and track key engineering metrics, using data to guide decisions and drive accountability
Act as a force multiplier—removing blockers, aligning stakeholders, and keeping teams focused on what matters most
Requirements
5+ years of experience in Program Management, Technical Program Management, or similar roles in high-growth environments
Background in software engineering, ideally within a SaaS company
Proven ability to operate effectively in ambiguity and drive clarity across teams
Strong systems thinking and a bias for action
Excellent stakeholder management and communication skills across technical and non-technical audiences
Bachelor’s degree in Computer Science or a related field
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