Complex Program Manager at Kyndryl delivering value-add transformative programs. Maneuvering complex projects and managing large-scale IT initiatives for leading businesses.
Responsibilities
At the helm of delivering value-add transformative programs for Kyndryl and our customers
Break down a strategic vision into discrete interconnected projects
Interface for the project managers leading each interconnected project
Predict, understand, and influence the outcomes of each project
Establish objective and milestone commitments, manage risk, and ensure budgets and time requirements are appropriately defined
Successfully deliver the scope of each program by assembling a Kyndryl team with the required skills
Provide ongoing coaching and mentoring to dedicated project managers and teams
Requirements
10+ years of experience leading large, complex, multi-million-dollar IT programs, ideally in a professional services or systems integration environment
Proven ability to operate and influence at the C-suite level, translating technical complexity into clear business outcomes
Strong track record of end-to-end program delivery, from client vision and solution shaping through execution and value realization
Deep expertise in program governance, financial management (cost, margin, forecasts), scope control, and change management
Experience managing multi-stream, multi-vendor programs with complex interdependencies and integrated delivery plans
Advanced risk and issue management capabilities in high-ambiguity environments
Strong resource strategy leadership, including staffing, capability alignment, and optimization across workstreams
Proven ability to establish and evolve program operating models aligned to customer maturity and delivery context
Data-driven program leadership, including use of KPIs, dashboards, and executive reporting to inform decisions
Ability to lead within dynamic, fast-paced environments while maintaining focus on outcomes and commitments
Expert-level Scrum Master capability, with experience driving Agile delivery at scale (multi-team / program-level), including coaching teams and enforcing Agile governance
Advanced proficiency in JIRA (and related tooling) for backlog management, dependency tracking, sprint execution, and program-level reporting and visibility
Strong technical credibility across enterprise IT environments, including: Cloud platforms (AWS, Azure, GCP), Network and security architectures (SASE, Zero Trust, connectivity), Infrastructure services (compute, storage, virtualization, data center), Hybrid and multi-cloud integration models
Proven experience delivering large-scale, complex transformation programs: Multi-stream, multi-vendor environments, Cloud and infrastructure modernization, Network and security transformation, High-risk or first-of-a-kind deployments
Ability to bridge business and technology: Translate technical concepts into executive-level outcomes
Strong knowledge of IT service lifecycle and ITIL-aligned delivery (design, build, transition, run)
Demonstrated experience managing $10M+ complex programs in infrastructure, cloud, or security environments.
Benefits
Flexible work environment
Professional development opportunities
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