Executive General Adjuster investigating major loss claims for insurers, negotiating settlements and maintaining relationships with clients. Requires extensive adjusting experience and industry knowledge.
About the role
- Underwriter driving profitable growth of the National Cyber Practice at Liberty Mutual Canada through strategic development and management of relevant products and services. Collaborating with clients and brokers to achieve profitability targets.
Responsibilities
- Responsible for the production of new business and management of select renewal business, including analysis of risk and negotiation of policy terms and conditions while meeting growth, retention, and profitability targets in line with Liberty Mutual Canada’s strategies and treaties.
- Prudent execution of the National Cyber Practice strategy.
- Creates and executes on national prospecting initiatives for the Cyber practice.
- Leads discussions with brokers, clients, and other key external partners on market conditions and provides coaching within the team on delivering challenging messages.
- Establishes and maintains strong relationships with clients & brokers specializing in Cyber placements.
- Contributes a significant portion of the team’s profitability (PTOI) and lead the team’s national new business growth, meeting/exceeding individual targets.
- Provides recommendations into portfolio optimization and profitable growth strategy both regionally and nationally
- Demonstrates a solution-oriented approach to underwriting including use of creative ideas to drive profitable business.
- Proficiently understand policy wordings and endorsements including their impact on claims scenarios.
- Demonstrates effective prioritization of workload and provides market-leading customer service while keeping management abreast of service-related issues and providing recommendations to address short-falls.
- Leads the setting and execution of KPIs with our largest and most important brokers and customers.
- Ensures proper organization and documentation of each underwriting file.
- Reviews and negotiates policy terms and conditions including manuscript wordings.
- Performs related duties as requested to include, but not limited to, report preparation, presentations, and special projects to assist in ensuring the success of our National Cyber Practice.
- Keeps management team abreast of key developments on broker/market intelligence.
- Works closely with Operations & Technology to identify, recommend, and execute on operational initiatives to drive best-in-class service, productivity, and improve the efficiency of the renewal process.
- Meets or exceeds audit requirements, compliance guidelines and underwriting best practices.
- Works closely with other Liberty business units to leverage multi-line business opportunities.
- Represents Liberty at various industry and association events and meetings, as appropriate.
- Champions Liberty Values and Guidelines for Inclusion to cultivate a best in class culture.
- Embraces and builds personal knowledge of Liberty's guidelines for Diversity, Equity, & Inclusion and encourages their use within the team.
- Other duties as may be assigned.
Requirements
- A minimum of 6 years’ experience underwriting Cyber products
- Post-secondary education including relevant Insurance designation(s)/education is considered an asset
- Advanced knowledge of underwriting concepts, practices, and procedures within the industry
- Proven ability to profitably grow a portfolio of Cyber business
- Self-starter with proven analytical skills and a proven track record in a solutions-oriented approach to underwriting that drives profitable growth
- Comfortable with critical thinking and a growth mindset, with thoughtful consideration of diverse perspectives during decision-making and respectful of differences
- Able to respectfully give and receive positive and constructive feedback
- Effective at managing internal and external meetings with professionalism and clarity while driving mutual accountability for results
- Effective at change management and adapting to new systems and processes
- Helps drive innovation through a growth mindset, viewing roadblocks as opportunities for growth and supporting new idea testing, training, and ongoing monitoring of changes
- Excellent communication, organizational and time management skills
- Ability to communicate in French is considered an asset
- Collaborates well across business units.
Benefits
- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance
- Competitive health & dental benefits plan
- Market-leading pension plan
- Competitive time off policy
- External education & tuition reimbursement programs
- Employee & Family Assistance Programs
- An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion
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