LifeLabs internal communications manager shaping employee engagement, leadership messaging, and organizational culture. Developing strategic content and digital channels for a connected workforce.
About the role
- Internal Communications Manager developing strategic employee messaging for Liebherr-Canada’s industrial equipment business. Shaping leadership communications, content calendars, and cross-functional change-management messaging.
Responsibilities
- Work collaboratively with business and internal stakeholders to assess communications needs, recommend communications plans and solutions, secure approvals, and deliver communications solutions
- Source content and feedback, assess information, and translate thoughts into effective communications solutions
- Deliver high-quality communications solutions that audiences can access, understand, and act on
- Develop the internal communication strategy
- Partner with departments to gather information, understand priorities, and create audience-appropriate communications
- Build creative content and communication strategies supporting business and leadership objectives across functions and regions
- Support leadership in shaping communication strategies aligned with organizational values, mission, voice, and strategic objectives
- Prepare, write, edit, and proofread internal and external messages
- Develop and maintain a structured communications calendar
- Coordinate messaging across teams for consistency in tone, branding, and strategic direction
- Monitor communication effectiveness and recommend improvements using feedback and analytics
- Support change-management activities from a communications perspective
- Monitor NPS and propose actions to engage and energize employees
- Track industry trends, emerging technologies, and communications best practices
Requirements
- Bachelor's degree in a related field
- 5–7 years of experience in a similar role
- Deep understanding of strategic communications concepts, including NPS, company social identity and voice, brand, market, and community awareness
- Experience defining company voice, tone, and identity across social media, blogs, articles, Teams, and internal communications
- Experience supporting leaders with a high degree of executive presence
- Excellent project management skills
- Diplomatic, proactive, agile, and adaptable, with a positive demeanor
- Highly organized with strong attention to detail
- Ability to remain calm under pressure and balance multiple priorities
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Comfortable working cross-functionally and building relationships at all levels
- Ability to balance creativity with strategic thinking and attention to detail
- Ability to champion DE&I communication strategies aligned with company guidelines
- Proficient in Microsoft, Adobe, and AI tools
Benefits
- Competitive wages
- Extensive benefits with employer paid premiums starting day 1
- Paid vacation starting at 3 weeks
- 6 dedicated family, health and wellness days
- 6% employer RRSP matching
- $3000 annual allowance for continuing education
- International training & development work opportunities for select roles
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