Account Executive accelerating a SaaS company's global growth through prospecting, virtual demos, and pipeline management. Converting qualified leads and partnering with senior sales to achieve revenue targets.
About the role
- Expansion Account Executive growing mid-market customer accounts for MaintainX’s mobile-first industrial operations platform. Managing renewals, expansions, sales forecasting, and customer business reviews.
Responsibilities
- Own a book of business from post-sale handoff through renewal and expansion
- Engage and build relationships with mid-market customers
- Identify and capitalize on expansion opportunities within existing accounts
- Proactively identify customer needs and provide innovative solutions
- Conduct quarterly business reviews and assess client satisfaction
- Deliver tailored product demonstrations and communicate solution value and impact
- Manage client requests, demos, proposals, and follow-ups
- Use Salesforce, Outreach, ZoomInfo, and other sales systems
- Manage the sales pipeline and forecast monthly and quarterly expansion opportunities within +/- 15% accuracy
- Maintain accurate and timely documentation of customer interactions, deals, and progress
- Support client retention and expansion in a rapidly growing organization
Requirements
- Minimum of 4 years of sales experience, with significant experience in account management or a similar mid-market role
- Demonstrated success expanding client accounts and driving revenue growth in B2B sales
- Experience navigating larger deals, complex sales cycles, and multiple stakeholders
- Strong analytical and presentation skills
- Ability to conduct engaging product demonstrations and impactful quarterly business reviews
- Adaptability in a fast-paced, rapidly changing sales environment
- Exceptional organizational skills and attention to detail
- Excellent interpersonal and relationship-building skills
- Positive, passionate, and creative mindset aligned with company values
- Willingness to improve through coaching and learn about customers’ industries
- Bachelor's degree or higher, ideally in a relevant field
- Daily verbal and written communication in English with customers
- Experience with modern sales technology stacks such as Salesforce, Salesloft, and DiscoverOrg is a bonus
- Startup or entrepreneurial organization experience is a bonus
- CMMS or facility operations software experience is a bonus
- Documented remote-work experience is a bonus
- Legally authorized to work in Canada or the United States
Benefits
- Competitive salary and meaningful equity opportunities
- Healthcare, dental, and vision coverage
- 401(k) / RRSP enrolment program
- Take what you need PTO
- Remote work arrangement
- Global, values-driven work culture
- Meritocracy with public recognition of ideas and effort
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