Senior Data Analyst transforming Sun Life insurance and financial - services data into actionable marketing insights. Building SQL, Python, AWS, Adobe Analytics, reporting, and dashboard solutions.
About the role
- Senior Data Analyst providing actionable insights for operational performance in financial and workforce planning. Collaborating with multi-functional teams and senior leadership for data-driven decision making.
Responsibilities
- Deliver budget-related reporting and variance analysis including trend insights and management commentary.
- Identify opportunities to improve cost efficiency, resource utilization, and operational effectiveness through analytics and process automation.
- Support workforce and capacity planning by analyzing volumes, productivity trends, staffing requirements, and resource allocation across operations.
- Develop and maintain team documentation for data, reporting, planning, and workflow improvement initiatives.
- Partner with multi-functional teams to promote self-serve reporting and support planning and forecasting needs.
- Implement automation and workflow improvement solutions via Power Platform and Power BI.
Requirements
- Minimum 5 years of progressive experience providing operations, reporting, planning, or analytical support in an analyst capacity.
- Proficiency in SQL, PowerBI, Power Automate, and Azure Databricks.
- Strong experience extracting, transforming, and analyzing data to support business decision-making.
- Excellent communication skills, both written and spoken.
- Ability to translate technical, operational, and business insights for diverse audiences.
- Demonstrable ability to proactively ask questions, analyze trends, influence decisions, and deliver actionable recommendations.
- Experience supporting forecasting, workforce planning, capacity planning, budgeting, or variance analysis in an operations or analytical environment.
- Strong analytical skills with experience translating data into operational, staffing, and financial insights for decision-makers.
- Advanced Excel skills.
Benefits
- Health insurance
- Dental insurance
- Mental health coverage
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee and family assistance plans
- Retirement savings plans (including pension)
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid time off including holidays, vacation, personal, and sick days
- Full range of statutory leaves of absence
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