Bilingual Document Specialist supporting a positive customer experience in Group Benefits Administration at Sun Life by processing documents and managing inquiries.
About the role
- Bilingual Business Development Specialist at McCarthy Tétrault, focus on client engagement and market strategies. Responsibilities include marketing plans and supporting business development initiatives.
Responsibilities
- Provide strategic support and recommendations for the development of marketing, business development, and client plans for various practice groups, sector groups, market groups, and strategic issue groups
- Contribute to the execution of go-to-market strategies and targeted initiatives
- Lead and/or support the execution of business development initiatives, including sponsorships, conferences, directory and awards submissions, creation and updating of marketing materials, and related tasks as needed
- In collaboration with Research, Client Service & Innovation (CSI), and Finance, compile and analyze competitive and commercial intelligence reports to support practice groups, industry groups, and client teams in their business development efforts
- Assist lawyers and the Clients & Markets team in responding to client requests for firm information, including capability documents, fact sheets, and lists of matters
- Regularly identify and submit significant matters to the Transactions and Mandates team for use in pitch materials, rankings, the website, award applications, and marketing collateral
- Track business development and marketing activities and information in various databases, including Salesforce
- Contribute to our Net Promoter Score (NPS) program by collecting and recording important client feedback
- Support the Marketing Solutions team by routing requests to the appropriate functional teams, facilitating updates to lawyer profiles, and providing other services as needed
- Perform other relevant duties as assigned
Requirements
- Bachelor's degree in marketing, communications, or a related field
- Minimum 3 to 5 years of relevant experience, preferably in a professional services environment
- Bilingual in French and English (required)
- Proficiency with the MS Office suite; ability to quickly learn and leverage new technology solutions
- Prior experience with Salesforce and SharePoint (an asset)
- Strong verbal and written communication skills
- Excellent organizational skills
- Ability to manage multiple tasks simultaneously and prioritize while meeting tight deadlines
- Ability to complete assigned tasks in a systematic and logical manner with strong attention to detail
- Professional maturity, interpersonal skills, tact, and discretion
- Ability to work in a fast-paced, high-demand environment
- Flexibility and adaptability
Benefits
- Outstanding benefits from day one, including firm-paid group insurance coverage
- A wellness program
- A technology spending allowance
- Competitive compensation
- Overtime pay
- Generous time off, including a volunteer day and a personal birthday day off
- Opportunities for growth and professional development at all levels
- Frequent opportunities to engage with the community
- A commitment to equity, diversity, and inclusion
- A collaborative, cohesive culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Caseworker managing patient and provider support for Cencora’s Innomar Strategies. Implementing case - management protocols and providing telephone support for funding and access issues.
Bilingual Corporate Roadside Assistance Representative handling inquiries for Canadian Tire. Providing customer service with availability for scheduling between 6AM to 11PM.
Bilingual Nurse Case Manager in McKesson's Patient Support Programs. Coordinating patient education and adherence support across the treatment journey in Canada.
Senior Associate at PwC specializing in SAP consulting services for operational efficiency. Analyzing client needs and implementing software solutions across SAP applications.
SAP EAM Consultant focused on delivering SAP solutions to enhance operational efficiency for clients. Collaborating across teams to implement and support complex business processes in SAP.
Customer Payments Specialist identifying and collecting delinquent payments for Equitable Bank. Responsible for maintaining high customer service values while managing collections in residential and commercial mortgages.
Vocational Case Coordinator managing referrals for TSA and EECA programs in Canada. Collaborating with multiple stakeholders and supporting operational efficiencies in vocational services.
Bilingual Senior Integration Specialist managing ongoing data feeds for item catalogs and purchase orders at Sodexo. Collaborating with partners and technical teams to ensure accuracy and integrity of system data.
Bilingual Integration Specialist working remotely with suppliers and technical teams at Sodexo. Maintaining data integrity and collaborating on data flow solutions.