About the role

Spécialiste bilingue administrant les avantages sociaux et régimes de retraite de McCarthy Tétrault, cabinet d’avocats canadien. Gestion de Workday, des inscriptions, des orientations et de la conformité réglementaire.

Responsibilities

Respond efficiently and accurately to questions submitted to the Total Rewards Centre of Expertise by email and through ServiceNow
Assign incoming requests to the appropriate team members
Process benefits-related requests for firm members and retirees
Administer benefits programs, including wellness programs, technology allowances, tuition reimbursement, corporate agreements, and employee discounts
Update eligibility lists with benefit providers
Process monthly invoices from benefits service providers
Provide logistical and administrative support to the team
Ensure the accuracy and accessibility of benefits information in documentation intended for members
Complete the Centre of Expertise’s recurring monthly and annual activities within prescribed timelines
Lead benefits orientation sessions for new members, employees, and associates
Send relevant communications and complete follow-ups in Workday
Manage enrolments, transfers, and communications for pension plans and the group RRSP
Conduct weekly follow-up on RRSP enrolments and process settlements and estimates for the defined benefit pension plan
Support regulatory filings for pension plans in Ontario, British Columbia, and Quebec
Optimize benefits-related processes by creating standard operating procedures
Support the Total Rewards team’s initiatives and projects

Bachelor’s degree in business administration, human resources, or another relevant field, or equivalent education
Bilingual proficiency in English and French, both spoken and written, is required
At least three years of experience in a similar benefits administration role
Proven experience using Workday, particularly the Benefits module
Proficiency in Microsoft Office, including intermediate-level Excel skills
Excellent time-management and planning skills to manage fluctuations in workload and meet critical deadlines
Strong attention to detail and a proactive approach to completing responsibilities with minimal supervision
Ability to work effectively under pressure with inflexible deadlines and adapt to the firm’s changing needs
Experience in a fast-paced environment
Pleasant and approachable personality, with a high degree of professionalism
Ability to handle confidential information with tact and discretion