Représentant bilingue du service aux invités chez Cineplex, entreprise de divertissement et de cinéma. Réponse aux clients par téléphone, courriel et clavardage, avec résolution au premier contact.
About the role
- Bilingual Nurse Case Manager coordinating patient onboarding and education for specialty therapies across Ontario and Quebec. Supporting prescribers and clinical teams for efficient patient care delivery.
Responsibilities
- Act as the primary point of contact for prescribers and clinical teams to enroll patients and coordinate services.
- Provide patient education (disease information, medications, and side-effect management) and deliver injection training for home, clinic, or virtual administration according to patient preference.
- Support treatment adherence through scheduled follow-ups and promptly communicate clinical updates to physicians and clinical staff.
- Maintain concise, accurate documentation and perform chart reviews as needed to support reimbursement.
Requirements
- Bilingual: Fluent in French and English, both spoken and written.
- Nursing license in Ontario or Quebec (or both).
- Registered Nurse (RN) designation strongly preferred; Registered Practical Nurses (RPN)/Licensed Practical Nurses (LPN) and Nurse Practitioners (NP) will be considered.
- Minimum of 2 years of relevant experience (or an equivalent combination of education and experience).
Benefits
- Competitive compensation package
- Annual bonus or long-term incentive opportunities
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